hotmail log in

jimf

evening

just wondering how long it takes Microsoft tech help to contact you

locked out of my Hotmail acc since early morn

having followed the advised links tech support have not made contact

smuggler.ie

jimf wrote: »

evening

just wondering how long it takes Microsoft tech help to contact you

locked out of my Hotmail acc since early morn

having followed the advised links tech support have not made contact

Thought they already have everyone to add secondary mail address or phone number as must for such instances

jimf

smuggler.ie wrote: »

Thought they already have everyone to add secondary mail address or phone number as must for such instances

spot on gave them those details this morn

but no contact back

smuggler.ie

jimf wrote: »

spot on gave them those details this morn

but no contact back

but if you have those, you should not need to wait for call - reset pass, it should come to you mob or sec mail
Is there issues to reset?

jimf

smuggler.ie wrote: »

but if you have those, you should not need to wait for call - reset pass, it should come to you mob or sec mail
Is there issues to reset?

yes smuggler I don't have the option to change pass

all I get when I try to login is account is locked


thank u for trying to help

smuggler.ie

jimf wrote: »

yes smuggler I don't have the option to change pass

all I get when I try to login is account is locked


thank u for trying to help

Does this work for you
https://account.live.com/password/reset

jimf

smuggler.ie wrote: »

Does this work for you
https://account.live.com/password/reset

did try earlier with no joy will try again now

thanks ur help is appreciated

jimf

https://support.microsoft.com/en-ie/help/13997/microsoft-account-locked-private

this is what I received on log in

smuggler.ie

jimf wrote: »

https://support.microsoft.com/en-ie/help/13997/microsoft-account-locked-private

this is what I received on log in

What were you doing to get this far..


it states 24 h so... just in case, monitor you secondary mail junk folder.

jimf

smuggler.ie wrote: »

What were you doing to get this far..


it states 24 h so... just in case, monitor you secondary mail junk folder.

I suppose its very obvious im not tech savvy so will do as you suggested

but was expecting some contact before now :o:o

smuggler.ie

jimf wrote: »

I suppose its very obvious im not tech savvy so will do as you suggested

but was expecting some contact before now :o:o

Support centers in US and India - it will be time related.
Due to current situation across the globe, they might be understaffed/overloaded.

For personal account support......:rolleyes:

jimf

smuggler.ie wrote: »

Support centers in US and India - it will be time related.
Due to current situation across the globe, they might be understaffed/overloaded.

For personal account support......:rolleyes:

:o:o:o

as said earlier I have little tech savy

didn't think of that re time