Virgin Media + Tenda Nova Mesh MW6 = ERR_CONNECTION_REFUSED

fixxation

Hi all,

Hoping some networking or DNS gurus might be able to help here, as I'm really stuck on resolving an issue!

I have a Virgin Media 250Mb line - all has worked fine with it for 6+ months, except for a couple Wifi dead-spots throughout the house which is why I bought this Tenda mesh system.

I bought a Tenda Nova MW6 Mesh wifi system, which has worked great for about a day, and now all of a sudden, can't connect to pretty much any website - when I make a request, almost instantly I get the "This site can't be reached" error in Chrome. This is consistent on any device on the network. Almost all the requests are failing. The odd time, I page might load but all the static resources (I'm guessing from different domains) are missing.

I have the Tenda system running in bridged mode, so the Virgin Media Hub 3.0 is still in charge with DHCP.

Have no idea what to do to fix this - but I'm pretty certain it's something to do with the configuration of the VM router with the Tenda Nova MW6.

Has anyone used this combination or have any recommendations?

Many thanks in advance.

ED E

Bridged mode is not what you want. Configure it as an access point.

lockie

I never use wifi from Hub 3.0 or any wireless device given by the service provider. They will only give you the worst possible device with horrible performance. I put my Hub 3.0 into modem mode and connect via ethernet cable to a mesh router. I'm using Google Wifi. Perfect wireless connection since.

Cork981

lockie wrote: »

I never use wifi from Hub 3.0 or any wireless device given by the service provider. They will only give you the worst possible device with horrible performance. I put my Hub 3.0 into modem mode and connect via ethernet cable to a mesh router. I'm using Google Wifi. Perfect wireless connection since.

Take the hub out of bridge mode and just disable WiFi, leave DHCP enabled.

fixxation

Appears my VM Hub 3.0 doesn't have a modem mode. What is working for me now, and is working very well is:

VM Hub: DHCP server enabled
Tenda Mesh: Bridged

The VM Hub just thinks that all the wireless devices on the Tenda are now wired devices to the VM Hub. I like this setup, makes it easier to change ISP later if I want to, and none of the wireless clients would need any updating.

Thanks for the replies. Full wireless over the entire house now, finally! :-)

og2k7

fixxation wrote: »

Appears my VM Hub 3.0 doesn't have a modem mode. What is working for me now, and is working very well is:

VM Hub: DHCP server enabled
Tenda Mesh: Bridged

The VM Hub just thinks that all the wireless devices on the Tenda are now wired devices to the VM Hub. I like this setup, makes it easier to change ISP later if I want to, and none of the wireless clients would need any updating.

Thanks for the replies. Full wireless over the entire house now, finally! :-)

I just ordered the MW6 and should be delivered in the next week or so.

I have the option (under the "modem mode"):
Modem mode disables the WiFi feature of the Virgin Media Hub 3.0, so you can connect your own wireless router.
Enable Modem Mode Enable Router Mode

That should ensure it works right away doesnt it?

el Fenomeno

Sorry to hop in but I'm having bother with the BT Mini Whole Home WiFi Mesh system.

I bought one of these with the 3 discs and have been trying to set it up this evening with no luck. I'm falling at the first hurdle.

The instructions (and app) say to connect the first disc to my router via ethernet cable. I do this and power on the disc. The purple light appears, which means the disc is starting or up. This then changes to a fast flashing blue, which means it's connecting to my network via the ethernet cable. The instructions say this should only take 15 seconds, but stays like this for ~ 5 minutes before turning solid red, which means there's a problem with my connection.

I factory reset, try again, same issue. Tried different ethernet cables that work on other devices, no change. Plug out all other ethernet cables from my router, still no change. Have tried the other 2 discs as the "primary" disc to connect to the router, still nothing.

Other devices connect without any issue (laptop, TV, sky box, PlayStation, TP Links powerline adapter etc.), so why won't these?

I have Virgin Media, it's the Hub 3 (white router). I haven't changed any of the default settings on the router since it came out of the box.

Any help appreciated.

ED E

Whats the phone app saying?

el Fenomeno

ED E wrote: »

Whats the phone app saying?

It was saying nothing, it assumed that after 15 seconds it would go to solid blue.

For completeness, I got this sorted this morning but persistently factory resetting the disc. It eventually worked, but no real explanation as to why it took so many attempts.

fixxation

In the end for me, it was just a matter of making sure the wireless 2.4Ghz & 5Ghz were disabled and the Tenda in bridged mode. When all the wireless devices appear on the router, they now appear as 'wired' as they're all coming in through the single ethernet port. Still no option for 'modem mode' on my Vm 3 hub but this achieves the same result AFAIK.

Been working perfectly for several weeks now, great 3-node mesh https://amzn.to/3fbenxq system for little money compared to the others.



Cheers

heathersonline

fixxation wrote: »

In the end for me, it was just a matter of making sure the wireless 2.4Ghz & 5Ghz were disabled and the Tenda in bridged mode. When all the wireless devices appear on the router, they now appear as 'wired' as they're all coming in through the single ethernet port. Still no option for 'modem mode' on my Vm 3 hub but this achieves the same result AFAIK.

Been working perfectly for several weeks now, great 3-node mesh https://amzn.to/3fbenxq system for little money compared to the others.



Cheers

I've just got a set of mw6, so you switched off WiFi on your router and put mw6 into bridge mode? Still trying to get my head around it

og2k7

Got the MW6 2 hours ago: just plugged it, havent changed anything on the Virgin Hub: just set it up and works right off the bat. 280mbs upstairs where I normally would get 10-20 max and downstairs where I get now 310-330 and would never go above 60

Blown away - currently switching all other devices to make sure it uses Tenda node