Inbound and internal An Post Delays

statto25

Waiting 3 weeks for something from France. Its not even made it onto the AnPost system yet

two wheels good

two wheels good wrote: »

My package was processed by MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 36 hours after tracking said it had left the facility.

I'm hoping that's the last stop before a trans-atlantic flight.

No such luck. 8 days later it appears at another Miami airport location.

Negative_G

enniscorthy wrote: »

great news mate still waiting myself

When did you order and whereabouts in the US did you order? Was it a large item or a packet?

Negative_G

two wheels good wrote: »

No such luck. 8 days later it appears at another Miami airport location.

This is horrendously frustrating.

Joziburg

le_girl wrote: »

That's strange because I'm sending a lot via standard post so no tracking but I haven't had any complaints, unless they're all being especially patient.

I would get onto An Post if you haven't already. They're very slow to respond at the best of times. I've found a message to the Facebook page to be the quickest way to get a reply.

Package was delivered in the UK on Sat 23rd, so slightly over 2 weeks vs. the 3 to 5 day estimate. The post is backed up these days it appears in light of the recent conditions and measures in place.

Heebie

statto25 wrote:

Waiting 3 weeks for something from France. Its not even made it onto the AnPost system yet

I had some stuff from France take around four weeks. It's tracking number didn't show up in an Post's Staten until it was on the truck for delivery.

silver2020

Marlow wrote: »

My parcel shipped with USPS on 20.03. finally showed up on An Post tracking yesterday and has been delivered today.

Over 2 months is a pisstake.

/M

Not sure if you know that there is a worldwide pandemic that is currently causing mayhem for people.

Part of this is the suspension of 80%+ airline flights. Which means that 80% of scheduled cargo capacity of the postal systems is not available.

2 Months is standard from US to Europe and the USPS have now started to use ocean freight to transport parcels from US to Europe.

A small amount of online searching will give all this information

Marlow

silver2020 wrote: »

2 Months is standard from US to Europe and the USPS have now started to use ocean freight to transport parcels from US to Europe.

Will you stop. This is a USPS problem only. FedEx and UPS still manage even throughout the pandemic and get parcels from the US to Ireland in under 2 weeks. I had 3 other parcels from the US being shipped and delivered while this one was stuck in limbo.

This one was also shipped priority express on top of it.

/M

Rodney Bathgate

FedEx has it’s own fleet of planes.

Marlow

Rodney Bathgate wrote: »

FedEx has it’s own fleet of planes.

So do UPS. But thats neither here nor there.

/M

Rodney Bathgate

Marlow wrote: »

So do UPS. But thats neither here nor there.

/M

But USPS doesn’t. So it is relevant.

enniscorthy

Negative_G wrote: »

When did you order and whereabouts in the US did you order? Was it a large item or a packet?

5TH APRIL



LA


Probably a box approx 30cm long x 15cm high x 15 cm wide

odyssey06

Item from same supplier in Cork, this time got to me in Dublin in 48 hours rather than 5 days.

Strange tracking report, showed as out for delivery by Limerick DSU.

Marlow

Marlow wrote: »

My parcel shipped with USPS on 20.03.

Rodney Bathgate wrote: »

But USPS doesn’t. So it is relevant.

No. It is actually not. Because at the time the parcel was shipped, the lockdown was not in effect.

Parcel shipped 20.03. and left Chicago on 21.03.

Initial voluntarily lock down in Ireland kicked in on 24.03. !!

So most of the flights were still in operation at the point of shipping.

Also, the state of the parcel indicates, that it's sat in a corner and been kicked around a good bit. USPS made it clear, that the delay was on the An Post end.

/M

walshtipp

Anybody have any experience receiving parcels from Germany via DHL/An Post recently?

Marlow

walshtipp wrote: »

Anybody have any experience receiving parcels from Germany via DHL/An Post recently?

About a week, but generally reliable at that. I get one or two nearly every week.

/M

Rodney Bathgate

walshtipp wrote: »

Anybody have any experience receiving parcels from Germany via DHL/An Post recently?

Ordered a large item last Tuesday, shipped from Germany, arrived this Monday by DHL.

whiterebel

Marlow wrote: »

No. It is actually not. Because at the time the parcel was shipped, the lockdown was not in effect.

Parcel shipped 20.03. and left Chicago on 21.03.

Initial voluntarily lock down in Ireland kicked in on 24.03. !!

So most of the flights were still in operation at the point of shipping.

Also, the state of the parcel indicates, that it's sat in a corner and been kicked around a good bit. USPS made it clear, that the delay was on the An Post end.

/M

It seems there are flights almost every day from the US into Dublin. It takes USPS an age to get it to NJ, a week for NJ to get it on a flight and 5 days so far for customs to figure it out.

Wing126

Marlow wrote: »

USPS made it clear, that the delay was on the An Post end.

/M

What do you mean by this? Did USPS provide any further evidence to you to besides their tracking?



I ask, because when I was having issues with my package, USPS would not help me and kept deferring me back to An Post, and An Post also would not help me because they say that USPS tracking info is not sufficient to say a package is in the country....

Just want to know for future reference if I have any other issues.

Bikerguy

Waiting from parcel from spain....small...sended 29.4. Still not in....as well as parcel from Slovakia...5kg...sent on 10.4.


Both Express shipping....

Usually ...slovakia takes 5-7 days and Spain 4-6...

I hope they are not lost....

Ps:expensive items in them....

1. Smartwatch
2. Presents for my son birthday (tablet, phone and toys)

Marlow

Wing126 wrote: »

What do you mean by this? Did USPS provide any further evidence to you to besides their tracking?

I got the sender to iniate a trace with USPS. Thats why I know.

/M

Negative_G

Marlow wrote: »

I got the sender to iniate a trace with USPS. Thats why I know.

/M

May I ask what was involved in initiating a trace and what extra (if any) information you got?

statto25

Bikerguy wrote: »

Waiting from parcel from spain....small...sended 29.4. Still not in....as well as parcel from Slovakia...5kg...sent on 10.4.


Both Express shipping....

Usually ...slovakia takes 5-7 days and Spain 4-6...

I hope they are not lost....

Ps:expensive items in them....

1. Smartwatch
2. Presents for my son birthday (tablet, phone and toys)

Christ almighty that's shocking. Delays are one thing but youre nearing 2 months on the Slovakian parcel.

SPDUB

Marlow wrote: »

No. It is actually not. Because at the time the parcel was shipped, the lockdown was not in effect.

Parcel shipped 20.03. and left Chicago on 21.03.

Initial voluntarily lock down in Ireland kicked in on 24.03. !!

/M

No it didn't .

It was 12th March here in Ireland .

Full lockdown from 27th March

IIRC correctly 24th March was UK lockdown

Marlow

SPDUB wrote: »

No it didn't .

It was 12th March here in Ireland .

Full lockdown from 27th March

IIRC correctly 24th March was UK lockdown

My bad. Parcel still left the US before full lockdown though, when most of flights were still in operation. My point stands.

/M

Marlow

Negative_G wrote: »

May I ask what was involved in initiating a trace and what extra (if any) information you got?

Basically, sender asked USPS to research, why the parcel had not arrived yet. USPS came back and confirmed it had indeed left the US as per the tracking and they would need to follow up with An Post, but it could take up to 2 weeks to get a response. My parcel was insured and shipped priority express, so it may differ for others.

Also, my parcel was customs excempt, so it was not a customs hold up for sure. It just looks like An Post was sitting on it in Dublin for 2 months. No further explanation given. It arrived in the end .. just 2 months late.

/M

Negative_G

Thank you.

My understanding is that for any parcels shipped via USPS since mid march that regardless of where they originate in the US, end up routing to either one of the following as they are the only US flights at the moment served by Aer Lingus.

New York
Chicago
Boston

I've ordered numerous items before and they all previously left the US via New York.

Has anyone else had an item last scan somewhere other than these locations and suddenly arrive in Ireland?

For clarity, my last USPS tracking states:

"Your item was processed through our LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER facility on .... The item is currently in transit to the destination.

For tracking purposes, "processed through", "in transit" and "departed XXX" all mean different things.

All of my previous ordered

"Departed New York" and then "Arrived Dublin"

brimeh

Negative_G wrote: »

Thank you.

My understanding is that for any parcels shipped via USPS since mid march that regardless of where they originate in the US, end up routing to either one of the following as they are the only US flights at the moment served by Aer Lingus.

New York
Chicago
Boston

I've ordered numerous items before and they all previously left the US via New York.

Has anyone else had an item last scan somewhere other than these locations and suddenly arrive in Ireland?

For clarity, my last USPS tracking states:

"Your item was processed through our LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER facility on .... The item is currently in transit to the destination.

For tracking purposes, "processed through", "in transit" and "departed XXX" all mean different things.

All of my previous ordered

"Departed New York" and then "Arrived Dublin"

I have something similar. Item being sent from Los Angeles 21/3 which had the 'processed through Los Angeles etc...' until 3/5. Showed up in Chicago on 3/5 and then no word until 20/5 when USPS tracking has cleared all of the previous Los Angeles history and says "Arrived at regional facility Chicago IL Int. distribution center".

Then processed through that facility, then "Arrived Chicago, United States" then departed, 22/5, arrived in Dublin 23/5, "processed through facility IRELAND" 26/5 and is now being processed by customs in Ireland as of 7.11pm on 26/5.

Who knows how long customs will take now...

Negative_G

brimeh wrote: »

I have something similar. Item being sent from Los Angeles 21/3 which had the 'processed through Los Angeles etc...' until 3/5. Showed up in Chicago on 3/5 and then no word until 20/5 when USPS tracking has cleared all of the previous Los Angeles history and says "Arrived at regional facility Chicago IL Int. distribution center".

Then processed through that facility, then "Arrived Chicago, United States" then departed, 22/5, arrived in Dublin 23/5, "processed through facility IRELAND" 26/5 and is now being processed by customs in Ireland as of 7.11pm on 26/5.

Who knows how long customs will take now...

Hopefully you'll have it soon.

Your experience gives me some confidence.

My item is only small, a4 packet as opposed to a package.

SPDUB

Marlow wrote: »

My bad. Parcel still left the US before full lockdown though, when most of flights were still in operation. My point stands.

/M

No they weren't .

Trump banned flights from Europe on March 12th and extended it to Ireland and UK on March 14th .

So by March 21st there was a limited number of flights between Europe and USA

Marlow

SPDUB wrote: »

No they weren't .

Trump banned flights from Europe on March 12th and extended it to Ireland and UK on March 14th .

So by March 21st there was a limited number of flights between Europe and USA

Fact is though that USPS confirmed (as per my posts above) that my parcel left the US on March 21st. Why are you continuing to argue ?

/M

JP Liz V1

I think with Covid there is many delays

ED E

Repeated fake delivery attempts, tempted to carbomb the fat sh1t at this point.

silver2020

Marlow wrote: »

Fact is though that USPS confirmed (as per my posts above) that my parcel left the US on March 21st. Why are you continuing to argue ?

/M

USPS would only know that it went into the cargo area of the airport. It could then sit there for weeks before space is available on an aircraft which is why they started to send European parcels by sea freight in the last few weeks.

Think of checking in at an airport. You've checked in, gone through security and effectively "left". But if your flight is delayed you have not left, you are in a holding situation in the departure lounge.

SPDUB

Marlow wrote: »

Fact is though that USPS confirmed (as per my posts above) that my parcel left the US on March 21st. Why are you continuing to argue ?

/M

So you consider it arguing when it's pointed out that 2 things you said were facts ( lockdown and flights) aren't anything of the sort .

If I actually wanted to wanted to argue I would point out what question you should get your sender to ask USPS

whiterebel

MOD: Marlow and SPDUB leave the bickering please. Its going nowhere.

bennyl10

had a package from Latvia sent in April, told it reachedd the UK on the 20th, any idea how how much longer it should take to reach here?

Tracking seems to have just stopped in the UK.

BuyersRemorse

walshtipp wrote: »

Anybody have any experience receiving parcels from Germany via DHL/An Post recently?

I had an item ship from Germany on 21st March and it just arrived this morning.

ED E

bennyl10 wrote: »

had a package from Latvia sent in April, told it reachedd the UK on the 20th, any idea how how much longer it should take to reach here?

Tracking seems to have just stopped in the UK.

Who knows. They can't deliver Amazon packages and they're the premium delivery product.

Black Sheep

I have a delay on a USPS package at the moment, that I'm a bit unsure how to proceed with.

Tracking information shows me it was processed through Jamaica NY on May 10 and then a separate log saying it departed NY on May 10.

The final tracking entry is for May 11 and it says 'Your item departed a transfer airport in DUBLIN, IRELAND on May 11 ... Your item is currently in transit to the destination'.

But no sign since. Could it be waiting in some depot?

I haven't tried emailing a query anywhere yet. It's not showing up on An Post tracking yet.

sambucus nigra

Black Sheep wrote: »

I have a delay on a USPS package at the moment, that I'm a bit unsure how to proceed with.

Tracking information shows me it was processed through Jamaica NY on May 10 and then a separate log saying it departed NY on May 10.

The final tracking entry is for May 11 and it says 'Your item departed a transfer airport in DUBLIN, IRELAND on May 11 ... Your item is currently in transit to the destination'.

But no sign since. Could it be waiting in some depot?

I haven't tried emailing a query anywhere yet. It's not showing up on An Post tracking yet.

12 days from ‘Departed Dublin Airport’ to being delivered in my experience in early May, someone else more recently had 20 days elapse. Likely sitting in a cage to be sorted/go through customs.

Joziburg

Black Sheep wrote: »

I have a delay on a USPS package at the moment, that I'm a bit unsure how to proceed with.

Tracking information shows me it was processed through Jamaica NY on May 10 and then a separate log saying it departed NY on May 10.

The final tracking entry is for May 11 and it says 'Your item departed a transfer airport in DUBLIN, IRELAND on May 11 ... Your item is currently in transit to the destination'.

But no sign since. Could it be waiting in some depot?

I haven't tried emailing a query anywhere yet. It's not showing up on An Post tracking yet.

I had a similar tracking experience recently and this was for an item from Ireland to U.K. An Post tracking on 8th May said shipped and Royal Mail status from 8th May until 22nd said “we are expecting item from country of origin“. It was delivered on the 23rd but had no tracking update for 2 weeks. I imagine it was just sitting somewhere.

brimeh

Negative_G wrote: »

Hopefully you'll have it soon.

Your experience gives me some confidence.

My item is only small, a4 packet as opposed to a package.

Took 2 days in customs, left "DUBLIN DIRECT ENTRY" today and often in the past when I've had a package leave Dublin, it's delivered (Cork) the next day. I'd be surprised if I see it tomorrow but there's hope yet.

eiei0

I'm still waiting on a package shipped 60 days ago from Serbia there can't be that much of a delay surely it is lost at this stage,

It's nearly 2m long so it's hard to loose something that big,

silver2020

ED E wrote: »

Repeated fake delivery attempts, tempted to carbomb the fat sh1t at this point.

ED E wrote: »

Who knows. They can't deliver Amazon packages and they're the premium delivery product.

Generally I see when you post, there's nearly always an issue. Whether its a delivery service, a phone service, a tv service or some other service.

You either have dreadful bad luck with virtually every service out there or there is something about your address that is causing an issue.

If I had as much poor experience with every company I dealt with as you seem to have, I'd look at what may be wrong at my end.

Marlow

It looks like Heathrow actually is quite a culprit.

I had a parcel come into AddressPal 3 days ago. It's still sitting there.

Another one shipped from Greece on the 22.04. turned up in Heathrow on the 21.05., but hasn't moved since either.

/M

SPDUB

ED E wrote: »

Who knows. They can't deliver Amazon packages and they're the premium delivery product.

Doing Saturday and even Sunday deliveries in various offices because there is so many to deliver so Amazon seem satisfied

ED E

SPDUB wrote: »

Doing Saturday and even Sunday deliveries in various offices because there is so many to deliver so Amazon seem satisfied

Might be the local fella taking the mick. Our mail carrier is coming as expected, just PXP thats the issue.

29 May 2020 12:28

Your delivery is in DUBLIN 14,

28 May 2020 23:47

We have your post and are getting it ready for delivery

28 May 2020 13:04

Your delivery is in DUBLIN 14,

27 May 2020 23:39

We have your post and are getting it ready for delivery

27 May 2020 13:11

Your delivery is in DUBLIN 14,

26 May 2020 23:38

We have your post and are getting it ready for delivery

26 May 2020 15:12

We tried to deliver your post - Lie

26 May 2020 00:00

We have your post and are getting it ready for delivery

25 May 2020 14:19

We tried to deliver your post - Lie

25 May 2020 04:39

We have your post and are getting it ready for delivery

24 May 2020 22:06

Your delivery has been sorted in DUBLIN PARCEL HUB, DUBLIN 12

24 May 2020 21:38

We have your post in DUBLIN PARCEL HUB, DUBLIN 12

It looks like he's spoofing attempts to keep within Amazons SLAs. Amazon are only happy until they're ready to drop AP for Amazon Logistics.

https://www.rte.ie/news/business/2019/1219/1102071-amazon-dublin-warehouse-report/

Away With The Fairies

Is this actually an post's issue or is it something else? I know delays is common right now and I'm ok with that given what's happening around the world. But what is an acceptable delay?

I ordered two parcels from America in April. Both of them shipped within two days of each other. Received one of them over two weeks ago. Still waiting on another.

Not sure how to proceed with the package I'm still waiting for and if I should follow it up or give it more time.

Fluppen

My parcel which left the warehouse in the US in early April has been in Ireland since mid May and departed Dublin Airport on the 17th. It hasn't made it as far as Wexford yet though.
In the hands of USPS, or at least that's who is providing the final mile tracking which hasn't changed since the 17th. 😒