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Will you download the contact tracing app?

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    #1652
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    I’d say if it was a game most people would try the restart first instead of instantly deleting it.


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    #1653
    Kerry25x
    Registered Users Posts: 554 ✭✭✭Kerry25x


    ReginaldSmythV wrote: »
    I’d say if it was a game most people would try the restart first instead of instantly deleting it.

    Do you mean just restart the phone? Or reinstall the app?


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    #1654
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    Kerry25x wrote: »
    Do you mean just restart the phone? Or reinstall the app?

    Either. It’s not often someone will delete an app instantly when something like this happens. It’s common enough on Android anyway.


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    #1655
    dashoonage
    Registered Users Posts: 3,131 ✭✭✭dashoonage


    Same here!!!!! really dont want to uninstall the app though. tried restarts , clearing data cache on google play services , resetting location etc and no good.


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    #1656
    Frankie19
    Registered Users Posts: 206 ✭✭Frankie19


    S20 ultra here and phone getting hot amd draining battery really fast since last night....now I know why. Disabled app for now


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    #1657
    fly_agaric
    Registered Users Posts: 4,904 ✭✭✭fly_agaric


    ReginaldSmythV wrote: »
    I’d say if it was a game most people would try the restart first instead of instantly deleting it.

    yes, like any computer I'd tend to see if the old saw of turning it off and on again will fix it before messing with the settings or uninstalling software (...especially this application). Never had a phone give me a warning like that or suggest a course of action, but I got a new one recently. Not a high end phone, but I suppose the resource managers etc in them must be getting better.


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    #1658
    Kerry25x
    Registered Users Posts: 554 ✭✭✭Kerry25x


    ReginaldSmythV wrote: »
    Either. It’s not often someone will delete an app instantly when something like this happens. It’s common enough on Android anyway.

    I restarted twice and I left my phone turned off for an hour to cool down, I was worried about it because it was getting so hot. It was fine last night but it was boiling when I woke up this morning and nothing I did helped until I deleted the app this afternoon. Hopefully it's just a glitch that will be fixed soon because I installed it as soon as it came out and had no trouble until today.

    It's been working fine since I uninstalled the app but I'll reinstall it before I go back to work on Tuesday because I do believe that contact tracing is the most important thing now.


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    #1659
    SickBoy
    Registered Users Posts: 3,529 ✭✭✭SickBoy


    lertsnim wrote: »
    It's a huge drain on my OnePlus 7T Pro too. I had no problems with it till last night.

    Same on a OnePlus 7 (not pro)
    Uninstalled it, rebooted then reinstalled.
    Battery usage seems much better now.


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    #1660
    lafors
    Registered Users Posts: 4,316 ✭✭✭lafors


    dashoonage wrote: »
    Same here!!!!! really dont want to uninstall the app though. tried restarts , clearing data cache on google play services , resetting location etc and no good.

    I just tried clearing my cache and data from the Google play services. Btw when I removed the covid app my phone is still warm and battery is still dropping, not as bad but still happening so it's likely Google play services related.


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    #1661
    VG31
    Registered Users Posts: 3,436 ✭✭✭VG31


    ReginaldSmythV wrote: »
    I’d say if it was a game most people would try the restart first instead of instantly deleting it.

    I tried restarting it twice and it made no difference. I'll download it again as soon as it's fixed.


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    #1662
    byte
    Moderators, Regional North West Moderators Posts: 19,121 Mod ✭✭✭✭byte
    byte


    lertsnim wrote: »
    It's a huge drain on my OnePlus 7T Pro too. I had no problems with it till last night.
    Yeah, same issue with the same phone.

    I'd prefer not to delete it, but if it's going to insist on draining my phone, then it will have to go.


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    #1663
    swampgas
    Registered Users Posts: 3,552 ✭✭✭swampgas


    I uninstalled the app, restarted and was still seeing excessive use of CPU and battery. Power off/on and restarts seem to to have helped eventually but there's something screwy going on.


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    #1664
    omicron
    Registered Users Posts: 835 ✭✭✭omicron


    Left my brand new phone on 95% battery last night, woke up to it on 45% and Android system said most of that was from the Covid app. Hasn't happened me before last night. Several family members also said the same happened with them today. Have uninstalled it for now presume most people will be doing the same.


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    #1665
    dastardly00
    Registered Users Posts: 13,411 ✭✭✭✭dastardly00


    Glad to hear I'm not the only person that's experiencing HUGE battery drain in the last 24 hours with my OnePlus 7T.

    85% going to bed last night. Woke up at 7am this morning and my phone was dead.

    Charged it to 100%. 15% at 2pm.

    Charged to 100% again. Now at 22% and I've just deleted the Covid app


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    #1666
    wowy
    Registered Users Posts: 709 ✭✭✭wowy


    https://twitter.com/HSELive/status/1292175780471083014?s=19


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    #1667
    RebelButtMunch
    Registered Users Posts: 2,383 ✭✭✭RebelButtMunch


    wowy wrote: »
    https://twitter.com/HSELive/status/1292175780471083014?s=19

    Yep. Started happening to me since the latest android update. Clearing cache on Google play services seemed to help


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    #1668
    Fitz*
    Registered Users Posts: 15,655 ✭✭✭✭Fitz*


    One Plus 7T

    I've also noticed a massive drain on battery over the last few days. I used to get a full day on one charge, lucky to get a couple hours now.


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    #1669
    Stark
    Registered Users Posts: 20,991 ✭✭✭✭Stark


    Something screwy going on here as well. Updated Android recently so probably related

    How do I clear the play services cache?

    Last thing we need with the virus making a return is for people to start deleting the app due to battery issues.


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    #1670
    plodder
    Registered Users Posts: 7,228 ✭✭✭plodder


    Haven't noticed any problem myself, though it's the nature of Android that differences in behavior are common because of the (slight) differences in hardware and software of different manufacturers, which is obviously not an issue for Apple, which controls both the hardware and software on the iphone platform.

    What I don't get is how the app is being reported as a battery hog on Android. That doesn't make sense to me unless you are constantly "using" the app which seems unlikely to me. Most people would call it up once per day at most to report their symptoms/no symptoms. If google play services was reported as using battery that might make more sense.

    Be careful clearing play services, as I did that on a phone and think it may have deleted all the bluetooth contact info that had been stored up t that point.


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    #1671
    Alun
    Registered Users Posts: 21,464 ✭✭✭✭Alun


    I had the same issue today. Phone fully charged, went on an 8 hour hike, didn't use phone at all, but it was empty after about 7 hours. Main culprits in battery settings the covid-19 app and Google Play services Never been an issue at all until today.


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    #1672
    TXPTGR1
    Registered Users Posts: 234 ✭✭TXPTGR1


    Your battery is being depleted by the virus google insists on placing on your phone to snitch home to papa (google play). All the privacy issues people have been making a meal of are also due to google play services not the tracker app


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    #1673
    bush
    Closed Accounts Posts: 2,878 ✭✭✭bush


    Same here, massive drain battery drain today. My battery actually ran out for the first time in ages


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    #1674
    RebelButtMunch
    Registered Users Posts: 2,383 ✭✭✭RebelButtMunch


    RebelButtMunch wrote: »
    Yep. Started happening to me since the latest android update. Clearing cache on Google play services seemed to help

    I'll take that fix back. Battery still draining


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    #1675
    kippy
    Registered Users Posts: 18,584 ✭✭✭✭kippy


    RebelButtMunch wrote: »
    I'll take that fix back. Battery still draining

    Remove the app for a couple of days. See if issue still there. Will help isolate whether app, platform or combination of both


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    #1676
    gammygils
    Registered Users Posts: 17,262 ✭✭✭✭gammygils


    Yep. Just uninstalled the app. Killed my phone last night suddenly. Got a warning on Device Management on Settings this morning that the app was seriously using my battery. This never happened before. Had to charge my phone twice today and my phone has been hot all day
    I thought it was the warm weather and I was working outside all day the garden.
    But is this a good time to uninstall the app especially with the spike in cases?


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    #1677
    Ally Dick
    Registered Users Posts: 12,707 ✭✭✭✭Ally Dick


    gammygils wrote: »
    Yep. Just uninstalled the app. Killed my phone last night suddenly. Got a warning on Device Management on Settings this morning that the app was seriously using my battery. This never happened before. Had to charge my phone twice today and my phone has been hot all day
    I thought it was the warm weather and I was working outside all day the garden.
    But is this a good time to uninstall the app especially with the spike in cases?

    Amazing. I have noticed the same issue. Warned that the Covid app was draining my battery, and my phone is really hot all day


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    #1678
    quartz1
    Registered Users Posts: 383 ✭✭quartz1


    Just came in here to check if anyone else was having the issue ....ran my normally excellent battery down in a few hours this morning


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    #1679
    TenLeftFingers
    Registered Users Posts: 683 ✭✭✭TenLeftFingers


    The likes of Regina Doherty have made my trust of our government to respect my privacy plummet. But Ill make an exception for the duration of the pandemic as long as the code remains open source.


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    #1680
    kippy
    Registered Users Posts: 18,584 ✭✭✭✭kippy


    gammygils wrote: »
    Yep. Just uninstalled the app. Killed my phone last night suddenly. Got a warning on Device Management on Settings this morning that the app was seriously using my battery. This never happened before. Had to charge my phone twice today and my phone has been hot all day
    I thought it was the warm weather and I was working outside all day the garden.
    But is this a good time to uninstall the app especially with the spike in cases?
    It depends on your risk assessment and risk appetite.


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    #1681
    the_syco
    Registered Users Posts: 37,299 ✭✭✭✭the_syco


    gammygils wrote: »
    Yep. Just uninstalled the app. Killed my phone last night suddenly. Got a warning on Device Management on Settings this morning that the app was seriously using my battery. This never happened before. Had to charge my phone twice today and my phone has been hot all day
    I thought it was the warm weather and I was working outside all day the garden.
    But is this a good time to uninstall the app especially with the spike in cases?
    It uses bluetooth, and probably not passively. Turn off bluetooth when not walking around, I suppose?


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