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Phishing Pop Up - how to remove?

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  • 02-05-2020 3:46pm
    #1
    Dinarius
    Registered Users Posts: 3,405 ✭✭✭


    Windows 10 x64.


    A fake Virgin Media survey pops up while I am using one website and only this one website. (It's www.bridgebase.com )


    Firstly, while I am using Bridgebase, a window pops up asking if I am sure I want to leave the website. I close it.


    But, it pops up repeatedly. Eventually, it closes Bridgebase and the fake survey window opens.


    This happens in both Firefox and MS Edge. I have Block Pop Ups ticked in both browsers.


    The only way I can use BridgeBase without the popup is to use Chrome and access BridgeBase via an Incognito window. Then, I don't have a problem.


    But, something is wrong and I'd like to fix it. Virgin seem to be aware of this problem. https://www.virginmedia.com/help/fraudulent-surveys


    Why does this happen only with this website and how can I fix it? (There are typically about 50,000 uses on this site at any one time, so I think the problem is specific to me.)


    Anything I can do to the browsers so that it doesn't detect me when I login to BridgeBase?



    Thanks.

    D.


Comments

  • Options
    #2
    sheepsh4gger
    Registered Users Posts: 622 ✭✭✭sheepsh4gger


    Try using Google Chrome, it can't be hijacked easily.
    Also run Malwarebytes on that machine, you probably have malware.


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