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PTSB banking

spatchco · 2020-05-04 18:33:38

how can i speak to someone in Permenent TSB not a call center i have cancelled my sub to a newspaper since last November but i am still being charged monthly i have contacted TSB on at least 4 occasions and each time i am reassured that it will be sorted i know difficult times but how do i get this sorted am fed up at this…

04-05-2020 7:33pm

#1

spatchco

Registered Users Posts: 388 ✭✭

Join Date: April 2004

Posts: 249

how can i speak to someone in Permenent TSB not a call center i have cancelled my sub to a newspaper since last November but i am still being charged monthly i have contacted TSB on at least 4 occasions and each time i am reassured that it will be sorted i know difficult times but how do i get this sorted am fed up at this stage

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Comments

#2 04-05-2020 10:25pm

Sunrise_Sunset

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Join Date: January 2019

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Can you go into a branch?

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#3 05-05-2020 7:26am

Humour Me

Registered Users, Registered Users 2 Posts: 360 ✭✭

Join Date: May 2014

Posts: 360

There is a facility under the manage payments section of the online banking system to block direct debits. You can update the setting to block anymore amounts from being deducted.

I would also contact the newspaper and get them to confirm that you have been removed from the payment list.

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