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Eir Fibre

  • 11-05-2020 6:15pm
    #1
    tmcg123123
    Registered Users Posts: 5 ✭


    Not sure if anyone has been in the same position as myself, but currently struggling with Eir and Open Eir.

    Our area is Fibre enabled, available to neighbours but not to us. I assume not available for us as the house is up a lane with what I can assume to be old copper cabling passing through a duct from the road to the house.

    Wanting to upgrade these lines and getting fibre connected to the home but Eir and Open Eir have me running around in circles.

    Anyone any advice or help? Cheers


Comments

  • #2
    TheSegal
    Registered Users, Registered Users 2 Posts: 455 ✭✭TheSegal


    They did the same thing to me. Is your house listed on the OpenEir fiber rollout map as FttH ready? If not you can't get it unfortunately. Eir told me I could get it since I'm just down the road from it and sent me round in circles, OpenEir would not respond to any calls/emails. Only got an answer when my new provider started pressing OpenEir for answers about it and they said they would not connect me.


  • #3
    tmcg123123
    Registered Users Posts: 5 ✭tmcg123123


    TheSegal wrote: »
    They did the same thing to me. Is your house listed on the OpenEir fiber rollout map as FttH ready? If not you can't get it unfortunately. Eir told me I could get it since I'm just down the road from it and sent me round in circles, OpenEir would not respond to any calls/emails. Only got an answer when my new provider started pressing OpenEir for answers about it and they said they would not connect me.


    Not sure about the house being FttH ready, their rollout website is down and has been all day. The road we get our supply from is fibre available, I remember from the map before it had those yellow ‘Rural Fibre’ lines?

    Who is your provider? Unfortunately with Eir and with a considerably high bill, you’d think it would be easier than this


  • #4
    funnyname
    Registered Users, Registered Users 2 Posts: 1,766 ✭✭✭funnyname


    enter your eircode here to see what service you are down for

    https://www.airwire.ie/index.php/avail


  • #5
    tmcg123123
    Registered Users Posts: 5 ✭tmcg123123


    funnyname wrote: »
    enter your eircode here to see what service you are down for

    Put my own Eircode into this, and can't get anything decent. However if I put my neighbours Eircode in (100 metres away or so) FttH is available.


  • #6
    TheSegal
    Registered Users, Registered Users 2 Posts: 455 ✭✭TheSegal


    tmcg123123 wrote: »
    Put my own Eircode into this, and can't get anything decent. However if I put my neighbours Eircode in (100 metres away or so) FttH is available.

    Unfortunately you're probably out of luck so. Might be worth ringing Airwire, Digiweb, or another smaller ISP and ask if they can contact OpenEir about getting a fiber line to your house


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  • #7
    tmcg123123
    Registered Users Posts: 5 ✭tmcg123123


    TheSegal wrote: »
    Unfortunately you're probably out of luck so. Might be worth ringing Airwire, Digiweb, or another smaller ISP and ask if they can contact OpenEir about getting a fiber line to your house

    Cheers! Have contacted Digiweb there, hopefully be able to suss something


  • #8
    The Cush
    Registered Users, Registered Users 2 Posts: 15,726 ✭✭✭✭The Cush


    tmcg123123 wrote: »
    Cheers! Have contacted Digiweb there, hopefully be able to suss something

    What does the NBP map say for your house
    https://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/pages/interactive-map.aspx


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