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"No Active Claims" on MyWelfare.ie

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  • 17-05-2020 6:39pm
    #1
    qp_db
    Registered Users Posts: 3 ✭


    This is concerning the mywelfare.ie site.

    I am currently in receipt of Jobseeker's Allowance -- I logged in today on mywelfare.ie and to my surprise it says I have "no active claims."

    Has this ever happened to anyone else? If they were to cancel my payment for some odd reason, wouldn't they notify me via email or post first?

    I've emailed a couple places in hopes of receiving an answer, but figured I'd throw the question out there in the meantime just in case anyone else has experienced this.

    Thanks in advance.
    Tagged:


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    #2
    is_that_so
    Registered Users Posts: 32,136 ✭✭✭✭is_that_so


    qp_db wrote: »
    This is concerning the mywelfare.ie site.

    I am currently in receipt of Jobseeker's Allowance -- I logged in today on mywelfare.ie and to my surprise it says I have "no active claims."

    Has this ever happened to anyone else? If they were to cancel my payment for some odd reason, wouldn't they notify me via email or post first?

    I've emailed a couple places in hopes of receiving an answer, but figured I'd throw the question out there in the meantime just in case anyone else has experienced this.

    Thanks in advance.
    Call your local office tomorrow.


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    #3
    qp_db
    Registered Users Posts: 3 ✭qp_db


    is_that_so wrote: »
    Call your local office tomorrow.

    Will-do. They should be open tomorrow/able to receive calls, right? All I ever see is long lines down there lately when passing by. Thanks.


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    #4
    is_that_so
    Registered Users Posts: 32,136 ✭✭✭✭is_that_so


    qp_db wrote: »
    Will-do. They should be open tomorrow/able to receive calls, right? All I ever see is long lines down there lately when passing by. Thanks.
    Yeah, and they seem to be answering the phone faster now. Emails get lost or forgotten.


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    #5
    dartboardio
    Registered Users Posts: 2,436 ✭✭✭dartboardio


    I thought an open claim meant an open request/application for payment?

    Surely if you're in receipt of jobseekers allowance, your 'claim' was granted or successful and therefore is now closed.

    Or do they refer to an active payment as a claim?


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