BoI's banking app update

I just want to say congratulations on releasing an update for your app in May 2020. 

You know, the one with the 2.3 rating in the play store. Yeah, that one

The last update was in Aug 2017. 

I look forward to the next update in mid 2023, can't wait to see whats in store. Google/Apple Pay maybe? ohh how exciting

Love from
A BoI customer who got sick of waiting and left last year

Why is this bothering you if you have already left?

Sheep Shagger

Irish Times reporting that the new version of the app is to be launched at the end of this month?

https://www-irishtimes-com.cdn.ampproject.org/c/s/www.irishtimes.com/business/financial-services/bank-of-ireland-s-delayed-mobile-app-set-to-be-launched-this-month-1.4257209?mode=amp

Androids first, then Apple...

Bank of Ireland: Richard F

Hi DaCor,

Thanks for reaching out to us here today on Boards.ie.

We’re glad to hear you are excited about our new app. We are rolling out the app on a phased basis this year, starting with android customers and moving on to Apple in the coming months.

The new app has increased functionality with many new services. We have plans to integrate mobile payments in future.

Feel free to get back in touch if we can help with anything further.

Thanks,
Richard

Deleted User

Deleted User wrote:

I just want to say congratulations on releasing an update for your app in May 2020.
You know, the one with the 2.3 rating in the play store. Yeah, that one
The last update was in Aug 2017.

Bank of Ireland: Richard F wrote: »

Hi DaCor,

We’re glad to hear you are excited about our new app.

Haha, I love that they replied to your sarcasm, with their own sarcasm.

Bank of Ireland: Richard F

Bank of Ireland: Richard F wrote: »

Hi DaCor,

Thanks for reaching out to us here today on Boards.ie.

We’re glad to hear you are excited about our new app. We are rolling out the app on a phased basis this year, starting with android customers and moving on to Apple in the coming months.

The new app has increased functionality with many new services. We have plans to integrate mobile payments in future.

Feel free to get back in touch if we can help with anything further.

Thanks,
Richard

Touché but to be honest the fact you still won't have Google/Apple pay when this launches speaks volumes

Bank of Ireland: Richard F

Hi DaCor,

Thanks for getting back to us.

We appreciate you sharing your feedback. We’ll certainly pass your views on to the relevant team.

Many thanks,
Richard

Ally Dick

I hope the overnight and weekend balances issues are finally sorted

dohouch

Bank of Ireland: Richard F wrote: »

Hi DaCor,

Thanks for getting back to us.

We appreciate you sharing your feedback. We’ll certainly pass your views on to the relevant team.

Many thanks,
Richard

The IT may be weakish but at  least the "bots" are polite