Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Gmail account holder has died. How can next of kin access the account

Options
  • 25-05-2020 5:54pm
    #1
    bisset
    Registered Users Posts: 440 ✭✭


    I need to access my late husbands email. he has a gmail account. How can I access this?


Comments

  • Options
    #2
    bren2002
    Registered Users Posts: 1,199 ✭✭✭bren2002


    Sorry for your loss. Easiest would be his phone or tablet or a laptop with the account logged in.
    After that he would have to have setup recovery email addresses.


  • Options
    #3
    banie01
    Registered Users Posts: 16,751 ✭✭✭✭banie01


    https://support.google.com/accounts/troubleshooter/6357590?hl=en

    Sorry for your loss.


  • Options
    #4
    bren2002
    Registered Users Posts: 1,199 ✭✭✭bren2002


    You should be aware there's no guarantee Google will give this access. They could decide he wanted it kept private.


  • Options
    #5
    Interested Observer
    Registered Users Posts: 13,106 ✭✭✭✭Interested Observer


    bisset wrote: »
    I need to access my late husbands email. he has a gmail account. How can I access this?

    Before contacting Google, there's a chance there's a phone/tablet/computer that is still logged in so can you access the devices he would have used and go to gmail and see if you can access it? Is he logged into Chrome using his own account (click the button in the top right corner to check).


  • Options
    #6
    drunkmonkey
    Registered Users Posts: 28,192 ✭✭✭✭drunkmonkey


    If you don't know his password and his phone number is still active go through the reset password process and get it to text the code to reset the password to his sim.


  • Advertisement
  • Options
    #7
    bren2002
    Registered Users Posts: 1,199 ✭✭✭bren2002


    GarIT wrote: »
    Their policy is to not do so unless there is a will stating as such. All they will do is offered to delete the account on submission of a death certificate.


    Personally I would think in most cases it is best just to not go looking for logins. I've read of at least one case of cheating discovered and more of porn accounts or logins for escourt websites. I read online about one case of trying to get back bitcoin credentials too though.

    In my situation it would be the photos, that's what would be wanted. I've setup recovery for that purpose.


  • Options
    #8
    bisset
    Registered Users Posts: 440 ✭✭bisset


    Interested Observer wrote: »
    Before contacting Google, there's a chance there's a phone/tablet/computer that is still logged in so can you access the devices he would have used and go to gmail and see if you can access it? Is he logged into Chrome using his own account (click the button in the top right corner to check).

    This worked. Thanks


Advertisement