Sky owned channels - launches/rebrands (inc HDR discussion)

ethernet

Had my main Sky Q box replaced today as the old one was faulty. Had kinda hoped it would be a newer model that supports HDR but no such luck!

peteeeed

big sky q update with HDR support for disney plus

https://www.pocket-lint.com/tv/news/sky/152860-what-is-in-new-sky-q-feature-update

TCP/IP

Still no update from Sky Ireland in relation to replacing the Gen 1 boxes

peteeeed

for those with a compatible Q & TV box disney plus is now in HDR as per the latest update

details of the latest update here
https://www.pocket-lint.com/tv/news/sky/152860-what-is-in-new-sky-q-feature-update

icdg

Indeed, you mentioned that only two posts up with the same link

Interestingly enough a few weeks ago a Sky representative was on Newstalk (in a Saturday teatime slot, it may have been a repeat) talking to them about this update. They spent a long time on the updated voice control. A big issue with Sky’s voice control that I have (it was raised with him and he stated that it was better security wise this way) is that it actually requires you to have the remote control in your hand. That’s fine, but I find that for simply changing channels I’ll just dial the number - I’ll only ever use voice for search where it’s much easier than the number keys. I personally would prefer the Alexa wake word system but I’m conscious that would probably require new hardware. One for Son of Sky Q, maybe.

peteeeed

The recordings and on demand has had a nice upgrade on how it’s displayed

peteeeed

Every show in 4K HDR on Sky Q (as of 12 August 2020)
Sky Nature: Gangs of Lemur Island
Sky Nature: Malawi Wildlife Rescue
Sky Nature: Pridelands: Wilderness Reborn
Sky Nature: Wild Tales From The Farm
Sky originals: A Discovery of Witches (from September)
Sky originals: Brassic 2 (from late September)
Sky originals: Britannia II
Sky originals: Bulletproof 2 (from 13 August)
Sky originals: Cobra
Sky originals: Save Me Too (from late August)
HDR Sky Cinema movies are said to be coming around Christmas time, while live sports broadcasts are expected to start with the Tokyo Olympics in 2021 (via the BBC's iPlayer coverage).

jones

Just got an email from Sky that i can "upgrade" my original Sky Q silver box to HDR for a mere €60 seems a bit of joke that my box isnt just getting swapped out for the HDR version seeing as its been promised since before launch as a feature that would be added. I wont be upgrading in a rush anyway even though i had HDR tv. Considering the paltry amount on Sky be mad to pay this right now.

Can't get over the €60 price to replace the box with this "new" feature.

peteeeed

jones wrote: »

Just got an email from Sky that i can "upgrade" my original Sky Q silver box to HDR for a mere €60 seems a bit of joke that my box isnt just getting swapped out for the HDR version seeing as its been promised since before launch as a feature that would be added. I wont be upgrading in a rush anyway even though i had HDR tv. Considering the paltry amount on Sky be mad to pay this right now.

Can't get over the €60 price to replace the box with this "new" feature.

Me too, there's not much content to warrant it at the moment, when live HLG sport is on it, it will be worth it

mackersdublin

jones wrote: »

Just got an email from Sky that i can "upgrade" my original Sky Q silver box to HDR for a mere €60 seems a bit of joke that my box isnt just getting swapped out for the HDR version seeing as its been promised since before launch as a feature that would be added. I wont be upgrading in a rush anyway even though i had HDR tv. Considering the paltry amount on Sky be mad to pay this right now.

Can't get over the €60 price to replace the box with this "new" feature.

In the UK, they are charging £50

peteeeed

Sky Q 's next update has Netflix in HDR , its rolling out now and to be with everyone by mid November

https://www.pocket-lint.com/tv/news/sky/154156-sky-q-now-has-netflix-in-hdr-with-the-promise-of-even-more-hdr-content-soon

peteeeed

HDR movies coming for Christmas and football on the horizon

https://www.pocket-lint.com/tv/news/sky/154672-sky-q-will-get-40-hdr-movies-on-sky-cinema-in-time-for-christmas

jones

About time they have been so slow to roll this stuff out considering it was promised so long ago. I have the Sky Q silver box so won't bother to upgrade until there is some real content so this is more like it

harr

Discovery + on the app section now .. free for first year.
Good selection of on demand programs and covers 12 different channels.

peteeeed

amazon prime app coming finally

https://www.pocket-lint.com/tv/news/sky/154991-amazon-prime-video-finally-comes-to-sky-q-now-tv-on-fire-tv-too

smurf492

All now music channels and the trace ones have disappeared from sky

peteeeed

HDR movies have shown up in sky cinema too
nice to finally 'HLG HGR' appear in the top right hand corner of my tv

xtal191

Have many swapped their old Sky Q box for a new HDR one?

peteeeed

xtal191 wrote: »

Have many swapped their old Sky Q box for a new HDR one?

i did about a month ago ,once i had watched everything i wanted to watch on the old box and more hdr content had been added

Soarer

xtal191 wrote: »

Have many swapped their old Sky Q box for a new HDR one?

Did it yesterday and waiting for the box to arrive.
Only upgraded to UHD the other day when I found out you no longer had to get the multiroom pack for it!
The box has decided to hang a couple of times since (plug out and in job), so decided if they’re gonna swap the box, I may as well upgrade.
Couple of questions though.
1. Is the only difference between the “normal” 2TB box and the HDR version just the HDR capability?
2. I’m already subscribed to Netflix, Prime and Disney. Can I just login using my normal details and use the apps, or do I have to register through Sky?

jones

Soarer wrote: »

Did it yesterday and waiting for the box to arrive.
Only upgraded to UHD the other day when I found out you no longer had to get the multiroom pack for it!
The box has decided to hang a couple of times since (plug out and in job), so decided if they’re gonna swap the box, I may as well upgrade.
Couple of questions though.
1. Is the only difference between the “normal” 2TB box and the HDR version just the HDR capability?
2. I’m already subscribed to Netflix, Prime and Disney. Can I just login using my normal details and use the apps, or do I have to register through Sky?

Is it still 50 quid to upgrade? Seems a bit rich to be charging for a service that was supposed to be there just after launch. My Q silver box is quite noisy though so I might replace it in the new year with HDR version.

icdg

Soarer wrote: »

Did it yesterday and waiting for the box to arrive.
Only upgraded to UHD the other day when I found out you no longer had to get the multiroom pack for it!
The box has decided to hang a couple of times since (plug out and in job), so decided if they’re gonna swap the box, I may as well upgrade.
Couple of questions though.
1. Is the only difference between the “normal” 2TB box and the HDR version just the HDR capability?
2. I’m already subscribed to Netflix, Prime and Disney. Can I just login using my normal details and use the apps, or do I have to register through Sky?

No you don’t have to register through Sky and you can’t do so for Prime. It might save you a few quid with Netflix depending on your packages. It won’t make any difference for Disney+, it’s the exact same price. Only advantage of registering through Sky is seeing content highlighted on the Sky Q Home Screen. But yes you can just pop in your existing sub details and your good to go.

Soarer

jones wrote: »

Is it still 50 quid to upgrade? Seems a bit rich to be charging for a service that was supposed to be there just after launch. My Q silver box is quite noisy though so I might replace it in the new year with HDR version.

€60.

Soarer

icdg wrote: »

No you don’t have to register through Sky and you can’t do so for Prime. It might save you a few quid with Netflix depending on your packages. It won’t make any difference for Disney+, it’s the exact same price. Only advantage of registering through Sky is seeing content highlighted on the Sky Q Home Screen. But yes you can just pop in your existing sub details and your good to go.

Brilliant, thanks.

Get my Netflix through Turkey, so don’t think Sky will be that cheap!

xtal191

Is there a link online to upgrade to the HDR box or do you have to ring them?

Soarer

I rang them.

Actually I didn't.
I'd rang them the other day to upgrade to UHD. Instead of waiting, I took the offer of the messaging service.
So when I wanted to ask about the new box, I just replied to the old conversation, the bot took over, and then an agent came online and sorted things.

The number used is 0861803162.
Don't know if you can just start a conversation with it or what.

peteeeed

MOD EDIT - appears to have been copied and pasted without attribution from here:

https://www.pocket-lint.com/tv/news/sky/153328-sky-q-4k-hdr-all-the-shows-currently-available-in-hdr-and-those-coming-soon.amphtml

Soarer

Quiet day peteeeed?

peteeeed

Soarer wrote: »

Quiet day peteeeed?

copy and paste

icdg

peteeeed wrote: »

copy and paste

And having admitted that, you can take a warning. I’m editing your post to remove the copied and pasted text. We don’t allow long posts which are simply copies of third party material. It breaks up the on-thread discussion. The proper approach is to give a short summary and a link to the external article.

smurf492

That's what you get for being helpful... Don't think anyone on this forum would have complained about the copy and paste issue..

icdg

Its breach of copyright and you didn’t attribute it. That’s before we even get into the length issues.

There is no further discussion on thread. There will be 48 hour ban without further warning for any on thread replies on this issue

peteeeed

anyway , not a bad list of HDR movies and the football to come in HLG

Soarer

Have people tried anything from the list?

I have an LG OLED65C6V tv, and she’s HDR enabled.
When I watch a HDR movie through the USB, the symbol will pop up in the corner saying it’s HDR or HLG/HDR.
Same when I watch something in Dolby Vision.
So I followed the list pocket-lint, and downloaded...
Ad Astra
The Dark Knight
COBRA
A Bee’s Diary
...all of which are supposed to be HDR. Nothing happened on the telly.
Then downloaded Gangs Of Lemur Island, up popped “HLG HDR”, and the tv switched to my HDR settings!

So I don’t know if the list is wrong, or my tv is being fussy!

peteeeed

Soarer wrote: »

Have people tried anything from the list?

I have an LG OLED65C6V tv, and she’s HDR enabled.
When I watch a HDR movie through the USB, the symbol will pop up in the corner saying it’s HDR or HLG/HDR.
Same when I watch something in Dolby Vision.
So I followed the list pocket-lint, and downloaded...
Ad Astra
The Dark Knight
COBRA
A Bee’s Diary
...all of which are supposed to be HDR. Nothing happened on the telly.
Then downloaded Gangs Of Lemur Island, up popped “HLG HDR”, and the tv switched to my HDR settings!

So I don’t know if the list is wrong, or my tv is being fussy!

i have an OLED LG 55 , ive watched 2 movies HLG HDR has come up in the corner for both

Soarer

peteeeed wrote: »

i have an OLED LG 55 , ive watched 2 movies HLG HDR has come up in the corner for both

What were they?

peteeeed

Soarer wrote: »

What were they?

back to the future & the first harry potter movie

Soarer

peteeeed wrote: »

back to the future & the first harry potter movie

Cool.
Found The Secret Garden, and that’s actually labeled HDR.
So I reckon a lot of that list isn’t HDR at all.

Good to know there’s nothing I’m doing wrong!

Gerry Wicklow

At the risk of asking a stupid question, is the effect so subtle that you can't tell the difference other than a logo appearing on the screen? If so I'll happily do without.

Soarer

No, it’s not subtle. Well, not on my tv anyway.

It switches to a special HDR setting, which boosts the colours and brightness.

I just thought it easier to mention the logo.

Also, “normal” UHD seems clearer on this box than the older box too.
Could be my imagination though.

mossie

Phoned Sky about exchanging my old Q box for a HDR box and was charged €30 so better than I expexted.

TCP/IP

Better than the €150 I spent to change

jones

mossie wrote: »

Phoned Sky about exchanging my old Q box for a HDR box and was charged €30 so better than I expexted.

How did you manage that? My launch silver Q box went faulty a few months ago and they replaced it with a new one that still does not have HDR. Joke really when you consider pre launch HDR was touted as one of the main features.

peteeeed

jones wrote: »

How did you manage that? My launch silver Q box went faulty a few months ago and they replaced it with a new one that still does not have HDR. Joke really when you consider pre launch HDR was touted as one of the main features.

sky will always replace like with like

jones

peteeeed wrote: »

sky will always replace like with like

Oh no i get that and it's not the exact model box it is a newer version but its a non HDR box. If i'd been told i could upgrade it for 30 i probably would have but i was told 60 for a new HDR box so declined.

DaveyDave

Apparently my 1TB box is compatible but I don't see anything to suggest HDR is available. Updated the software and got nothing...

mossie

jones wrote: »

How did you manage that? My launch silver Q box went faulty a few months ago and they replaced it with a new one that still does not have HDR. Joke really when you consider pre launch HDR was touted as one of the main features.

I expected it would be €60 as had been mentioned previously in the thread. The guy on the phone said €30 as I'm a long time, loyal customer.

TCP/IP

mossie wrote: »

I expected it would be €60 as had been mentioned previously in the thread. The guy on the phone said €30 as I'm a long time, loyal customer.

Check out https://www.sky.com/help/articles/check-which-sky-q-box

Make sure you do have the correct box also make sure your box is set to 4k 10bit or else HDR will not kick in.

Bill Ponderosa

What channel is channel 4 HD on the sky Q box?

TCP/IP

Bill Ponderosa wrote: »

What channel is channel 4 HD on the sky Q box?

It’s not but you can tune it in manually using the other channels function.