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Lenovo Laptop Occasionally won't boot

  • 27-05-2020 7:38pm
    #1
    Gerry1995
    Registered Users Posts: 224 ✭✭


    I have a Lenovo G500 windows 10 which will not always boot up. Sometimes just a blank screen, no Lenovo splash screen. Also it won't boot in safe mode. When it does decide to boot up I can use it perfectly well with no issues. I've defrag the disk, optimized the disk and scanned for viruses also with no problems. I've also run the Lenovo hardware scans with no problems.

    Anyone got any suggestions how I can get into it and when I am in there what remedial action to take. All suggestions welcome. Thank you


Comments

  • #2
    [Deleted User]
    Posts: 18,962 ✭ [Deleted User]


    check for a bios update or downgrade the bios one version

    if that doesn't sort it then reinstall windows


  • #3
    Gerry1995
    Registered Users Posts: 224 ✭✭Gerry1995


    BIOS is dated 2013, I've no windows disks, none supplied with PC originally Win 8 which I upgraded online to win 10


  • #4
    Gerry1995
    Registered Users Posts: 224 ✭✭Gerry1995


    Does windows recovery delete files from onedrive


  • #5
    [Deleted User]
    Posts: 18,962 ✭ [Deleted User]


    the lenovo splash screen is part of the bios

    if you are not seeing that when there is an issue then it's a bios issue, not windows

    you can find bios downloads from the manufacturer support pages on the net

    could be the bios storage is having issues - no real solution to that


  • #6
    Gerry1995
    Registered Users Posts: 224 ✭✭Gerry1995


    Thank you glasso, i've found the download on Lenovo site, so I'll give that a try


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  • #7
    [Deleted User]
    Posts: 18,962 ✭ [Deleted User]


    you could try an update or even go back one version they put in the latest version again.

    hard to say what is happening exactly but would seem like the bios is for some reason not loading correctly at times.

    re-loading it could help...


  • #8
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,550 Mod ✭✭✭✭Capt'n Midnight


    Remove battery and power cable. Press and hold power button for a minute.

    Reseat the memory.

    If it beeps
    Hardware Maintenance Manual - Lenovo G400, G500, G405, G505, G410, G510
    https://support.lenovo.com/ie/en/solutions/um018384

    Check the HDD is OK too,


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