Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Cant login to 365 app or website

Options
  • 27-05-2020 8:20pm
    #1
    Geoffrey94
    Registered Users Posts: 4 ✭


    Having an issue logging into my 365 account. keep getting a message saying ur request cant be completed at this time. This message appears after putting login details in and hitting continue to go 2 password page


Comments

  • Options
    #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi Geoffrey, Thanks for getting in touch with us here on Boards.ie. 

    We’re sorry to hear that you’re having difficulties logging in to your online banking. 

    If it is the mobile app that you’re having difficulties with then we’d recommend that you’d delete your app and reinstall it. 

    If you’re trying to log on through a web browser we’d advise trying on an alternative device or using a different web browser. Alternatively, you can also trying deleting the history and cookies on your current web browser.

    If you continue to have  difficulties logging in online, please call our ROI freephone 1800 946 156 and an Advisor would be happy to help resolve this for you.

    I hope that this information helps. If there’s anything else we can help with feel free to get back in touch with us. 

    Thanks, Eve 


Advertisement