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Standing order charge

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  • 30-05-2020 2:11am
    #1
    Murphc76
    Registered Users Posts: 2 ✭


    I have been charged for a failed standing order but that shouldnt have happened because there was money in my account. Every fortnight im getting a message to say to lodge money for a direct debit but theres always money in the account so i dont understand why this is happening. Can you please help me and tell me how i can get that charge back too. Thanks.


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi Murphc76

    Thanks for reaching out to us here.

    To check further on this, you can certainly login www.365online.com select Service Desk then Ask a Question an Advisor can follow up on this for you and look at charge and available balance on the day. 

    If you prefer to call the Team, it’s 0818 365 365. Advisors be happy to assist Mon to Fri 9am to 5pm. 

    We hope the above info helps,

    Any further questions please feel free to check back with us. 

    Many thanks
    Alison 


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