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Different IBAN on website and Bank Statement.

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  • 14-06-2020 5:41pm
    #1
    Precedens
    Registered Users Posts: 37 ✭


    Hi, for some reason I have 2 different IBANs in my online account and on my bank statement.

    My online IBAN starts at IE92, but Bank statement came with IE68.

    Because of that, I can't receive payments from my job. Can you tell me how to fix it? 


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    #2
    28064212
    Registered Users Posts: 10,632 ✭✭✭✭28064212


    Are the last 8 digits of both the same? You can put your details in here: https://www.bankofireland.com/help-centre/iban-calculator/ and it will tell you the correct IBAN.

    If the last 8 digits aren't the same, then you're looking at two different accounts

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    #3
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Precedens wrote: »
    Hi, for some reason I have 2 different IBANs in my online account and on my bank statement.

    My online IBAN starts at IE92, but Bank statement came with IE68.

    Because of that, I can't receive payments from my job. Can you tell me how to fix it? 
    Hi there, thanks for reaching out to us here on Boards.ie. 

    We’d advise that you check the last 8 digits of these IBANs as they could be two different IBANs for two different accounts. 

    Alternatively, you’d certainly be able confirm your IBAN by contacting our Customer Service Desk directly. 

    If you log on to www.365Online.com and select the options ‘Service Desk’ > ‘Ask a Question’ or by calling 0818 365 365 and an Advisor would be more than happy to confirm these details for you. 

    I hope this information helps. If you’ve any further queries please don’t hesitate to get in touch with us here, we’ll certainly do our best to help. 

    Thanks, Eve 


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    #4
    Tow
    Registered Users Posts: 7,410 ✭✭✭Tow


    There is a bug in BOI systems, where they used the wrong sortcode to generate IBAN check digits.  The two digits after 'IE'.  It happened to some accounts which were moved from their original branch due to it closing.  If the rest of the IBAN is the same, from memory the one on the Statement is incorrect.

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • Options
    #5
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    Hi all,

    Thanks for reaching out to us here. 

    I completely understand the confusion with this. Due to the closure of some branches many years ago, they were merged with another branches in the area resulting in the change of Sort Code. 

    Both IBANs are valid, however, we would recommend using the IBAN with the new sort code to ensure there are no undue delays with applying any transfers. 

    I hope this information helps! 

    If there is anything more we can help with, please get in touch.

    Many thanks,
    Megan 


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    #6
    Precedens
    Registered Users Posts: 37 ✭Precedens


    Ok thanks, that's the reason I presume. My branch on O'Connell street in Limerick was moved due to closure and just now I have realized, only because one of my payer pointed it out and had mismatch between bank statement and actual banking address. 

    Thank you.


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