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New current account pin

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  • 17-06-2020 9:11am
    #1
    JACK BE NIMBLE
    Registered Users Posts: 106 ✭✭


    Hi, 
    I setup a new current account and have just received my debit card in the post, it came with instructions on usage (sign back of card, activate at ATM, etc), and terms and conditions, it did not however come with a PIN. Is this something that i will get to setup upon first use in an ATM, or is this sent separately?
    Thanks


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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi Jack be Nimble

    Thanks for checking in with us here and welcome to Bank of Ireland. 

    Yes, you will need your 4 digit PIN to activate the card. As this is sent in the post separate to the card, to check on the delivery of this we would ask you to login www.365online.com select Service Desk/ Ask a Question and an Advisor can certainly look into this for you. 

    If you prefer to call it's 0818 365 365 /00353 14044000. 

    Just to add, once you have the PIN you can activate card by making a cash withdrawal at any ATM. If you prefer not to withdraw cash, you can simply retrieve your balance at a BOI ATM.

    We hope the above info helps, 


    Many thanks
    Alison


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