Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Locked iMac

  • 17-06-2020 10:42am
    #1
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭


    I have been given (don't ask me why and how) and 2017 iMac that is locked.
    When booting up it shows a message that the device is "locked by materials management".
    Is there a way to remove this? Can I install a fresh OS?
    And before people start making insinuations the device was originally purchased in a bankruptcy auction.


Comments

  • #2
    Stylesclash07
    Registered Users Posts: 552 ✭✭✭Stylesclash07


    https://support.apple.com/en-ie/guide/profile-manager/pmd94bd5b2e/mac


    This might be what your looking for, it might not help.


  • #3
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭mayhem#


    At least I know what it's called now!


  • #4
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,682 CMod ✭✭✭✭Sad Professor


    Apple will remove activation lock if you can provide proof of purchase. You may need to contact who you bought it from either for the original receipt or for them to disable activation lock.

    How long ago did you buy it?


  • #5
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭mayhem#


    Sad Professor wrote: »
    Apple will remove activation lock if you can provide proof of purchase. You may need to contact who you bought it from either for the original receipt or for them to disable activation lock.

    How long ago did you buy it?

    As said, it was purchased in a bankruptcy auction by someone who later gave it to me. Getting the original proof of purchase is not an option.


  • #6
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,682 CMod ✭✭✭✭Sad Professor


    If it is Activation Lock then you are probably out of luck. But try doing a clean install.

    https://support.apple.com/en-us/HT204904


  • Advertisement
Advertisement