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Help please

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  • 28-06-2020 6:34pm
    #1
    seoirsem
    Registered Users Posts: 194 ✭✭


    Hi folks
    Was wondering if someone could help please?
    Upgraded me iPhone last November and kept me old phone for me daughter for the summer.
    Got her a SIM card today, however I was on 3 and her SIM card is for EIR and I'm being told that the card is unauthorised .
    Cant access iTunes to set factory defaults. Anyone got any ideas please?


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    #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,928 Mod ✭✭✭✭whiterebel


    You need to get 3 to unlock the phone.


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    #3
    murpho999
    Registered Users Posts: 28,484 ✭✭✭✭murpho999


    https://www.three.ie/unlock-my-phone/

    Just follow the steps above and it will sort it for you, it will take a few days though.

    Alternatively you could get a 3 sim for your daughter and port number over, assuming she' not in a contact with Eir.


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