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Hkc remote access

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  • 13-07-2020 9:36am
    #1
    Radsky
    Registered Users Posts: 75 ✭✭


    How do you enable remote access on hkc system? Do i need to contact installer or can i enable this on the panel? Thanks.

    Other than via the app, can you arm/disarm system via text? Sorry for the newbie questions; just recently had hkc installed.


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    #2
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    Radsky wrote: »
    How do you enable remote access on hkc system? Do i need to contact installer or can i enable this on the panel? Thanks.

    Other than via the app, can you arm/disarm system via text? Sorry for the newbie questions; just recently had hkc installed.

    If it is a recent installation and done by a professional, then your best way is to engage with them as they will know if the necessary communications device is fitted in your control panel.


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    #3
    Radsky
    Registered Users Posts: 75 ✭✭Radsky


    kub wrote: »
    If it is a recent installation and done by a professional, then your best way is to engage with them as they will know if the necessary communications device is fitted in your control panel.

    Thanks. I think it is a GSM unit. Can you arm / disarm the alarm via text?


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    #4
    [Deleted User]
    Posts: 7,499 ✭✭✭ [Deleted User]


    Radsky wrote: »
    Thanks. I think it is a GSM unit. Can you arm / disarm the alarm via text?

    Yea test your code + arm to arm it
    eg 12345 arm

    other options

    unset
    status
    log


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    #5
    altor
    Registered Users Posts: 11,713 ✭✭✭✭altor


    Radsky wrote: »
    Thanks. I think it is a GSM unit. Can you arm / disarm the alarm via text?

    Did installer not go through this with you?
    Do you know if its a GSM/Q or GSM/WIFI installed?

    Reason I ask is the GSM/WIFI will only accept texts if your number is programmed into system.
    To see if securecomm is enabled you can press 0*9 on your keypad, enter user code and it will give you the ID and password if set up.

    www.altor.ie



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    #6
    Radsky
    Registered Users Posts: 75 ✭✭Radsky


    BrownFinger wrote: »
    Yea test your code + arm to arm it
    eg 12345 arm

    other options

    unset
    status
    log

    Where would you text it? Would it be to the number of the SIM in my unit?


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    #7
    Radsky
    Registered Users Posts: 75 ✭✭Radsky


    altor wrote: »
    Did installer not go through this with you?
    Do you know if its a GSM/Q or GSM/WIFI installed?

    Reason I ask is the GSM/WIFI will only accept texts if your number is programmed into system.
    To see if securecomm is enabled you can press 0*9 on your keypad, enter user code and it will give you the ID and password if set up.

    It is a GSM/WIFI. I got the Id and password but when entered into hkc app, it says remote access is not enabled on my system.


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