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Sanus VSF716 Cantilever Bracket Issue

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  • 22-07-2020 3:41pm
    #1
    djsim101
    Registered Users Posts: 588 ✭✭✭


    Hi Guys,

    I recently purchased a TV \ bracket from yourselves. I got around to mounting the TV last nite.
    I am having an issue in that the mount arm keeps moving, it is naturally moving to the left until the frame of the TV is against the wall.

    I got on to Sanus support and asked me to check the nut inbetween the arm assembly. I will check this when I get home this evening.

    Have you guys ever have this issue before with these brackets?

    Thanks,


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    djsim101 wrote: »
    Hi Guys,

    I recently purchased a TV \ bracket from yourselves. I got around to mounting the TV last nite.
    I am having an issue in that the mount arm keeps moving, it is naturally moving to the left until the frame of the TV is against the wall.

    I got on to Sanus support and asked me to check the nut inbetween the arm assembly. I will check this when I get home this evening.

    Have you guys ever have this issue before with these brackets?

    Thanks,
    Hi Djsim101.

    To be honest this is a new one to me :confused:

    Do you meant that the bracket is moving further back more at one end?

    Is there any chance you could perhaps capture it on a video clip and email it over to us.

    We have sold hundreds of these brackets and not cam e across this before. in fact I don't think we have ever had one faulty at all.

    Let me know your thoughts.

    Kenny.


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