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Philips TV rebooting during use

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  • 26-07-2020 5:52pm
    #1
    GooglePlus
    Registered Users Posts: 2,010 ✭✭✭


    Hi,

    My Philips TV is rebooting during use and interrupting viewing.

    It started when I bought it a few months ago but I put it down to bad software so kept on top of updates but the problem is getting worse.

    The model is Philips 43PUS6754.

    I know this is a manufacturer issue and can only say that the service and value with you guys was amazing but hoping for some next steps advice.


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    #2
    Passataudi
    Registered Users Posts: 125 ✭✭Passataudi


    Try factory reset. Had similar problem before and that fixed it. Good luck


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    #3
    GooglePlus
    Registered Users Posts: 2,010 ✭✭✭GooglePlus


    Passataudi wrote: »
    Try factory reset. Had similar problem before and that fixed it. Good luck

    I haven't given that a go and feel like an eegit typing that..

    I'll report back, thank you.


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    #4
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    GooglePlus wrote: »
    Passataudi wrote: »
    Try factory reset. Had similar problem before and that fixed it. Good luck

    I haven't given that a go and feel like an eegit typing that..

    I'll report back, thank you.
    Hi GooglePlus!

    Let me know how you get on with a factory reset and we can look at next steps for you!

    Normally we would book a TV in with our service engineers however Philips are a bit different and you would need to book it in directly with them! Let me know how you get on though and we can get their number for you if you need it!

    Kind regards

    David


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