Masks

Bredabe

One of my brother's works in the beauty bis, he has close contact with ppl and has been given all the correct PPE by the boss.

The trouble is the masks, ppl refused to wear them, will stand up and row with staff about not wearing them, the boss has said make up your own mind about providing the service or not if they refuse a mask on non-medical grounds.

The businesses social media has asked ppl who can to wear their own masks and states the price of the salon provided ones.

Staff were given out to at the close of business yes as the appointments are taking too long, the arguing about masks came up as a reason for the delays and staff asked if a notice could go in the window asking clients to put their masks on in the doorway or the waiting area(this is common in the area).

Boss said he couldn't do that as it might put off ppl who could have reasons not to wear a one.

Staff feel that they are being fogged off with this, as no one will be rugby tacking clients to force masks on them.

What do ppl here think of this.

Strumms

Bredabe wrote: »

One of my brother's works in the beauty bis, he has close contact with ppl and has been given all the correct PPE by the boss.

The trouble is the masks, ppl refused to wear them, will stand up and row with staff about not wearing them, the boss has said make up your own mind about providing the service or not if they refuse a mask on non-medical grounds.

The businesses social media has asked ppl who can to wear their own masks and states the price of the salon provided ones.

Staff were given out to at the close of business yes as the appointments are taking too long, the arguing about masks came up as a reason for the delays and staff asked if a notice could go in the window asking clients to put their masks on in the doorway or the waiting area(this is common in the area).

Boss said he couldn't do that as it might put off ppl who could have reasons not to wear a one.

Staff feel that they are being fogged off with this, as no one will be rugby tacking clients to force masks on them.

What do ppl here think of this.

However a booking is made, be it over the phone, online or however. The business should just be informing the client of...

- their responsibility to wear a mask.

- that the company can not and will not offer services/treatments to customers not prepared to wear a mask.

- it’s a busy facility and staff will not spend time discussing or debating the mask policy. Customers may phone or email if they have any questions.

- it’s imperative to ensure the health, wellbeing of clients, staff other customers and families. Masks MUST be worn at the time of entering the premises and not removed until after they leave.

- failure to abide by and cooperate with the above will leave staff with no option but to refuse treatment and cancel the booking.

Springfields

Notice on the window - no mask no treatment... shouldn't be up to the staff to enforce. Owner needs to man up and deal with it. If they dont time to look for a safer environment to work in

seamus

Bredabe wrote: »

Boss said he couldn't do that as it might put off ppl who could have reasons not to wear a one.

Staff feel that they are being fogged off with this, as no one will be rugby tacking clients to force masks on them.

What do ppl here think of this.

This is something which should be the remit of the boss or whoever is in charge when the boss isn't there.

The guidelines don't allow the staff to decide what their risk level is, the business has a responsibility. If a customer refuses to wear a mask, then the boss should be stepping in and asking them to mask up or leave. It shouldn't be the staff's responsibility to decide. An unmasked customer is putting all of the staff and other customers at risk, not just the one they're dealing with.

To account for any potential loss in business, they should be collecting a non-refundable deposit at the time of booking and making it very clear that refusal to wear a mask will lose you your deposit.

Customers who have a genuine medical reason why masks don't suit, should make that known at the time of booking or risk losing their deposit.

antix80

Bredabe wrote: »

Staff were given out to at the close of business yes as the appointments are taking too long, the arguing about masks came up as a reason for the delays and staff asked if a notice could go in the window asking clients to put their masks on in the doorway or the waiting area(this is common in the area).

"It is mandatory to wear a mask. People with a medical condition are not required to wear one. Otherwise, I will pass your comments on to management. Would you like to take your place, or should I offer it to another customer?"

Bredabe

Thank you all,
to make things clearer, boss is rarely on site and leaves issues up to senior staff who are senior due to longevity.
The salon works an appointment and walk in service and it seems to be 50/50 as to who wants to argue the toss about masks. Salon is an established neighbourhood type and staff would know who has conditions that invalidate the mask requirement.

Ps, if you are getting the impression the clients are a bunch of smart alec/chancers, I share that impression.

Mrs OBumble

Bredabe wrote: »

staff would know who has conditions that invalidate the mask requirement

How? There are likely to be plenty with hidden disabilities that the staff would have no reason to know about, especially mental-health related ones.

Making masks mandatory is effectively disability discrimination. Which is illegal.

Sounds like the staff need some coaching in de-escalation techniques to stop the arguments happening.

Strumms

Mrs OBumble wrote: »

How? There are likely to be plenty with hidden disabilities that the staff would have no reason to know about, especially mental-health related ones.

Making masks mandatory is effectively disability discrimination. Which is illegal.

Sounds like the staff need some coaching in de-escalation techniques to stop the arguments happening.

Making masks mandatory isn’t discriminatory. It’s a health pandemic requirement, that’s all that needs to be said.. you could argue that people having to mandatorily observe traffic lights is disability discrimination... somebody might claim to have a panic attack if stopped in traffic so they should be allowed to go right through a red light !?

Got to love all the mintal hilth excuses.. 1764 people dead, 25892 infected.. and somebody is discriminating because they are asking a client to wear a mask ?

Mrs OBumble

Strumms wrote: »

Making masks mandatory isn’t discriminatory. It’s a health pandemic requirement, that’s all that needs to be said.. you could argue that people having to mandatorily observe traffic lights is disability discrimination... somebody might claim to have a panic attack if stopped in traffic so they should be allowed to go right through a red light !?

Got to love all the mintal hilth excuses.. 1764 people dead, 25892 infected.. and somebody is discriminating because they are asking a client to wear a mask ?

Please link to where it says it's a requirement.

Strumms

Mrs OBumble wrote: »

Please link to where it says it's a requirement.

I’ll quote myself for you...

“It’s a health pandemic requirement, that’s all that needs to be said.”

Strumms

Mrs OBumble wrote: »

Please link to where it says it's a requirement.

In addition, Peter Mark, who are an industry leader and have 69 Salons across Ireland...



“Hand sanitising will be in place and clients will be required to sanitise their hands upon arrival, clients will also be required to wear a face mask while in the salon Magazines and refreshments will not be on offer, and the hair washing area (known as the backwash of each salon) has been refitted with protective screens at either side to allow for greater protection and social distancing.”

Frankx

Surely the business can prioritize the safety of customers and staff

After all its only a beauty salon

Mrs OBumble

Strumms wrote: »

In addition, Peter Mark, who are an industry leader and have 69 Salons across Ireland...



“Hand sanitising will be in place and clients will be required to sanitise their hands upon arrival, clients will also be required to wear a face mask while in the salon Magazines and refreshments will not be on offer, and the hair washing area (known as the backwash of each salon) has been refitted with protective screens at either side to allow for greater protection and social distancing.”

So Peter Mark have chosen to discriminate on the basis of disability, or rather on the basis of a proxy for it.

That's their choice. But its not a requirement from government or the health authorities.

Masks are like vaccines: we don't need 100% compliance for them to be of some benefit on a population basis. And just like vaccines, they aren't 100% effective at protecting people who use them, either.

1hnr79jr65

Mrs OBumble wrote: »

So Peter Mark have chosen to discriminate on the basis of disability, or rather on the basis of a proxy for it.

That's their choice. But its not a requirement from government or the health authorities.

Masks are like vaccines: we don't need 100% compliance for them to be of some benefit on a population basis. And just like vaccines, they aren't 100% effective at protecting people who use them, either.

Employers have the right and the obligation to place the health and well being of their staff above all other concerns. Given the current situation, asking customers to adhere to the policy they put in place or not receive service is not a lot to ask.

I have a disability, my nephew has a disability, both of us wear masks for our protection and others. Swinging the "im being discriminated" card without regard to situation is a load of nonsense. I also get there are get there will be some circumstances where a mask is not feasible, however it does not entitle anyone to expect to receive non essential service, over health concerns during a crisis .

Strumms

Mrs OBumble wrote: »

So Peter Mark have chosen to discriminate on the basis of disability, or rather on the basis of a proxy for it.

That's their choice. But its not a requirement from government or the health authorities.

Masks are like vaccines: we don't need 100% compliance for them to be of some benefit on a population basis. And just like vaccines, they aren't 100% effective at protecting people who use them, either.

They haven’t chosen to discriminate. They have chosen to implement a policy whereby there is a far greater chance that their staff and customers won’t spread covid in their premises.

‘Some benefit’.... I’m interested in as great a benefit as possible, not ‘some’ benefit. Masks have been proven to effectively and are proving massively crucial in halting the spread of covid...look up epidemiologist George Rutherford, infectious disease specialist Peter Chin-Hong, and countless others, other experts views on the matter.