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International calls on Gomo

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  • 07-08-2020 12:58pm
    #1
    JAMCAR
    Registered Users Posts: 179 ✭✭


    Hi all.
    How do I block international calls on Gomo.
    I pocket dialled my brother in Australia a few times over the last month and end up adding €20 to my bill. I got on to Gomo about this and they can't block out going calling they will have to block incoming international calls as well for this to work. I use WhatsApp to call my brother. Is there any apps i can get to help me with this, I've tried blocking it in the settings in phone but doesn't work,
    I moved from Eir mobile to Gomo, I had no problem with Eir in blocking out going international calls, and still being able to receive them.

    would really appreciate any help

    Thanks


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    #2
    DopeTech
    Registered Users Posts: 6,802 ✭✭✭DopeTech


    JAMCAR wrote: »
    Hi all.
    How do I block international calls on Gomo.
    I pocket dialled my brother in Australia a few times over the last month and end up adding €20 to my bill. I got on to Gomo about this and they can't block out going calling they will have to block incoming international calls as well for this to work. I use WhatsApp to call my brother. Is there any apps i can get to help me with this, I've tried blocking it in the settings in phone but doesn't work,
    I moved from Eir mobile to Gomo, I had no problem with Eir in blocking out going international calls, and still being able to receive them.

    would really appreciate any help

    Thanks

    Lock your phone


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    #3
    JAMCAR
    Registered Users Posts: 179 ✭✭JAMCAR


    Have tried that but sometimes that doesn't work,


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    #4
    DopeTech
    Registered Users Posts: 6,802 ✭✭✭DopeTech


    JAMCAR wrote: »
    Have tried that but sometimes that doesn't work,

    That makes no sense. How is the phone unlocking? Do you have a trusted device or place set up so it doesn't lock if connected to certain devices or in certain places?

    What phone is it?

    Edit: just to clarify when I said lock I mean so you would need to enter a pin,pattern or use your fingerprint to unlock the phone. Are you perhaps just turning the screen off and not actually locking it?


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    #5
    JAMCAR
    Registered Users Posts: 179 ✭✭JAMCAR


    Its a Xiaomi mi mix 3 5G. Sometimes it's can randomly call some one when I'm talking to someone else, my wife has the same phone and it happens to her also, its the large screen I think, I do have the phone locked


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    #6
    DopeTech
    Registered Users Posts: 6,802 ✭✭✭DopeTech


    JAMCAR wrote: »
    Its a Xiaomi mi mix 3 5G. Sometimes it's can randomly call some one when I'm talking to someone else, my wife has the same phone and it happens to her also, its the large screen I think, I do have the phone locked

    Is the proximity sensor working correctly? If you cover it does the screen turn off when on a call. It could be your face dialing it!


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    #7
    Ten Pin
    Registered Users Posts: 2,836 ✭✭✭Ten Pin


    This is how to do it on Eir, don't know if it works on gomo but maybe worth a try...
    How do I bar international calls on my account?

    To bar international calls from your account simply text "Intl No" to 50046. You will then be unable to call international destinations from Ireland.
    https://www.eir.ie/support/mobile/international-calling/

    Similar discussion here that might be of some help...
    https://m.boards.ie/vbulletin/showthread.php?p=111836039


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    #8
    JAMCAR
    Registered Users Posts: 179 ✭✭JAMCAR


    Thanks very much for you help all


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