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Fault Claim / Open Claim

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  • 10-08-2020 9:06pm
    #1
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭


    Hi there,

    I currently have an open claim on my insurance as I was in an accident with a cyclist (cyclist had right of way). This was about 3 months ago and no claim has been brought forward by the cyclist since. I know they have 2 years to claim but in the meantime Liberty has put it as an open claim on my account even though no claim has been made. I did not ask to open a claim, I just simply notified you of what happened.

    My question is, when will you close this? Will it be the full 2 years? My no claims has been taken away from me and my premium has gone up to 2,500 euro.

    If a claim was made then I have no issue at all paying the extra and loosing the no claims, but I feel its unfair that this has happened now on my renewal even though a claim has not been made?


Comments

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    #2
    Liberty Insurance: Kim
    Company Representative Posts: 19 Verified rep ✭Liberty Insurance: Kim


    Hi,

    Can you private message us with you policy number and contact details so we can take a look at this for you please?

    Thanks
    Kim


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