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BOI Mobile locked out

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  • 23-08-2020 5:17pm
    #1
    Anne1964
    Registered Users Posts: 1 ✭


    Been locked out of BOI Mobile and told to contact you directly. Phone keeps cutting me off. Please advise at your earliest opportunity. Thank you. Anne


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  • Options
    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Anne1964,

    Thanks for reaching out to us here today on Boards.ie.

    We're sorry to hear you're locked out of your Mobile app. To check this, it would be best to link in with our digital activation team on ROI Freephone 1800946156. One of our colleagues will be happy to look into this further for you and unblock your app for you.

    Our lines are open Monday to Friday 9am-5pm. Please don't hesitate to get back in touch if we can help any further.

    Thanks,
    Richard


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