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Broadband / Landline Question

juanito171 · 2020-08-30 13:30:36

I’m with Eir for landline, however I can order their landline & broadband package online, however how do I cancel my current Eir landline package? Do I pretend I’m switching over to Eir by entering my current provider details which asks for my UAN account number - Landline Account, so when I place the order it’ll cancel…

30-08-2020 2:30pm

#1

juanito171

Registered Users Posts: 3 ✭

Join Date: August 2020

Posts: 1

I’m with Eir for landline, however I can order their landline & broadband package online, however how do I cancel my current Eir landline package? Do I pretend I’m switching over to Eir by entering my current provider details which asks for my UAN account number - Landline Account, so when I place the order it’ll cancel the landline and activate the landline & broadband package?

Thank you,

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Comments

#2 30-08-2020 10:38pm

Charles Babbage

Registered Users, Registered Users 2 Posts: 5,913 ✭✭✭

Join Date: December 2015

Posts: 5875

Landline and broadband is an upgrade, I doubt if you have to cancel the present package. But you seem to looking a new customer deals rather than upgrade deals, the former may not be available to you.

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