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Exit fee?

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  • 09-09-2020 9:40am
    #1
    banie01
    Registered Users Posts: 16,747 ✭✭✭✭


    Hi EI team,

    Could I please query the exit fee on my current bill?
    I moved to EI with an "all-done" order complete confirmation on the 31/8/19.

    I moved service to a new provider earlier this week, but I note my final bill issued yesterday with the cancellation charge applied.

    Can this be checked please?
    Happy to provide AC number via PM.


Comments

  • Options
    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi banie01,

    We will look into this for you ASAP.

    We have sent you a private message.

    Kind regards,
    Una


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