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Refund

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  • 21-09-2020 6:10pm
    #1
    Prinners
    Registered Users Posts: 1 ✭


    Hi,retailer advised refund was processed last Monday 14th...it is still sitting in pending on my account?


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  • Options
    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi Prinners,

    Thanks for checking your transaction query with us.

    If there is a card transaction still pending on account and retailer is not going to fully process it on their side, this should automatically correct 5 business days after the initial transaction. We would be hoping this has now since resolved overnight for you.

    Any further questions please feel free to check back with us.

    Many thanks
    Alison


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