Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Payee Reference Issue

Options
  • 23-09-2020 1:44pm
    #1
    Caravaggio_123
    Registered Users Posts: 1 ✭


    Payee needs to have identification code in Reference but when I send a test payment the receiver finds the Code under Payee name so payment is rejected. Ideas 


Comments

  • Options
    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Caravaggio_123 wrote: »
    Payee needs to have identification code in Reference but when I send a test payment the receiver finds the Code under Payee name so payment is rejected. Ideas 
    Hi Caravaggio_123,

    Thanks for getting in touch with us today.

    We're sorry to hear that you've been experiencing difficulty making this transfer. To check this, it would be best to log in on 365online.com and select "service desk" > "ask a question", one of our colleagues will be happy to look into this further for you.

    We hope this helps.

    Many thanks,
    Richard


Advertisement