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Moved country cancelling Vodafone

toalorama · 2020-09-24 15:03:05

Hi I cancelled vodafone broadband and was told that there would be no more charges (fully paid up) moved out of Ireland and next month there is another direct debit charge. Can someone give me a phone number for customer support that I can dial from Scotland? I cant use the 1800 number. Thanks Michael.

24-09-2020 4:03pm

#1

toalorama

Registered Users Posts: 4 ✭

Join Date: September 2020

Posts: 1

Hi I cancelled vodafone broadband and was told that there would be no more charges (fully paid up) moved out of Ireland and next month there is another direct debit charge.
Can someone give me a phone number for customer support that I can dial from Scotland?
I cant use the 1800 number.
Thanks
Michael.

0

Comments

#2 24-09-2020 4:35pm

johndanielmoore

Registered Users Posts: 75 ✭✭

Join Date: September 2005

Posts: 75

http://www.saynoto1890.com/2013/02/v/

0
#3 25-09-2020 4:36pm

toalorama

Registered Users Posts: 4 ✭

Join Date: September 2020

Posts: 1

Unfortunately, the phone number given: 012038232 has a message stating
"Welcome to roaming, please enter your mobile number"
I tried entering my Irish mobile number, but that was rejected.
"We could not verify you as a valid customer"

Still don't know how to contact them.

0
#4 26-09-2020 6:24am

JTMan

Registered Users, Registered Users 2 Posts: 5,542 ✭✭✭

Join Date: January 2002

Posts: 5207

Block the direct debit.

Do a reverse of the last direct debit.

Try contacting Vodafone via Twitter. They are useless but maybe they might be able to give you another number.

0