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EIR increase of 100%

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    #62
    Ten Pin
    Registered Users Posts: 2,836 ✭✭✭Ten Pin


    They quote 90 days on another page....
    https://www.eir.ie/support/mobile/topping-up-eir-mobile/

    ...however, that page had the paragraph in bold below added at some point after November 2017, so they definitely intended to cut it from 150 to 90 days...
    Will I lose my number if I don't top up?

    If a number isn’t topped up after a period of time the number will eventually be recycled.

    If you do not top up your number within 90 days, the number will go into a temporarily barred state. This can be solved by topping up by a minimum of €5, as soon as possible.

    After 150 days numbers that have not been topped up will be unable to make any outgoing services. The number will still be able to receive information (such as calls and texts) for 30 days.

    240 days after your last top up any credit left on your phone will be removed.

    13 months after your last top up your number will disconnect. It will not be possible to reconnect your number after this period of time as your number will have been recycled.

    Here is that page from before that paragraph was added...
    http://web.archive.org/web/20171124050040/https://www.eir.ie/support/mobile/topping-up-eir-mobile/

    In any case it shouldn't be barred after 2 weeks.

    Eir HQ is in City West, the shop staff hardly told her to head out there to get issue fixed??


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