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Vodafone Broadband and TV

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  • 26-09-2020 8:15pm
    #1
    Chiparus
    Registered Users Posts: 2,270 ✭✭✭


    Interesting issue for me is that a flatmate last year updated a service that I had paid for years previously.
    I continued to pay through direct debit.

    Anyhow tonight the service was down , and I tried to contact vodafone, unfortunatly I do not have the new account number and the flatmate has returned to the US.

    I cannot inform vodafone the service is down, as they want the account number.

    How do I regain access to the account, the only way I can see is to ask the bank to stop paying vodafone and eventually they will close the account ?


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    #2
    JTMan
    Registered Users Posts: 5,540 ✭✭✭JTMan


    So the account is in your ex-flatmates name and the direct debit is from your bank account?

    What should have happened is your ex-flatmate should have cancelled the account before he left the country.

    You can block the DD, they will eventually switch off the service and the liable party is your ex-flatmate.

    In the meantime, you can start a new subscription in your name.


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