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RTE Player & LG Smart TV

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  • 29-09-2020 4:09pm
    #1
    Cosgrove
    Registered Users Posts: 8 ✭


    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.


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    #3
    Cosgrove
    Registered Users Posts: 8 ✭Cosgrove


    Richersounds.ie: DavidS wrote: »
    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.
    My TV is approx 3 years old. thanks


  • Options
    #4
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    Cosgrove wrote: »
    Richersounds.ie: DavidS wrote: »
    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.
    My TV is approx 3 years old. thanks
    Hi Cosgrove,

    Thanks for getting back to us!

    I'm not too sure what would be going on with that one, sometimes app support will not be continued for older models of TV. You could try a firmware update or a factory reset to see if it fixes the problem?

    Let me know what you think!

    Kind regards

    David


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