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Standing Orders

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  • 07-10-2020 2:01pm
    #1
    katiek102010
    Registered Users Posts: 1,106 ✭✭✭


    Can you please tell me why I have suddenly had an issue with standing orders going out of my account my pay day?

    I have now received an unpaid standing order fee when in reality there was more than enough money in the account as my wages went in


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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    katiek102010 wrote: »
    Can you please tell me why I have suddenly had an issue with standing orders going out of my account my pay day?

    I have now received an unpaid standing order fee when in reality there was more than enough money in the account as my wages went in
    Hi Katie, 

    thanks for getting in touch with us here today. 

    Generally standing orders are presented for very first thing in the morning and if there is insufficient funds in the account an unpaid fee will automatically be applied to your account. 

    To have this looked into further for you we would recommend that you raise this by logging into your account through the main website, select service desk and Ask a Question and one of our colleagues here will be more than happy to help look into this. 

    Thanks Jen


  • Options
    #3
    katiek102010
    Registered Users Posts: 1,106 ✭✭✭katiek102010


    Jen I have done that now.  


  • Options
    #4
    katiek102010
    Registered Users Posts: 1,106 ✭✭✭katiek102010


    Bank of Ireland Reps wrote: »
    katiek102010 wrote: »
    Can you please tell me why I have suddenly had an issue with standing orders going out of my account my pay day?

    I have now received an unpaid standing order fee when in reality there was more than enough money in the account as my wages went in
    Hi Katie, 

    thanks for getting in touch with us here today. 

    Generally standing orders are presented for very first thing in the morning and if there is insufficient funds in the account an unpaid fee will automatically be applied to your account. 

    To have this looked into further for you we would recommend that you raise this by logging into your account through the main website, select service desk and Ask a Question and one of our colleagues here will be more than happy to help look into this. 

    Thanks Jen
    I would also like to add, my wages had gone in 


  • Options
    #5
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    katiek102010 wrote: »
    Bank of Ireland Reps wrote: »
    katiek102010 wrote: »
    Can you please tell me why I have suddenly had an issue with standing orders going out of my account my pay day?

    I have now received an unpaid standing order fee when in reality there was more than enough money in the account as my wages went in
    Hi Katie, 

    thanks for getting in touch with us here today. 

    Generally standing orders are presented for very first thing in the morning and if there is insufficient funds in the account an unpaid fee will automatically be applied to your account. 

    To have this looked into further for you we would recommend that you raise this by logging into your account through the main website, select service desk and Ask a Question and one of our colleagues here will be more than happy to help look into this. 

    Thanks Jen
    I would also like to add, my wages had gone in 
    Please be assured that the team will be happy to look into this further for you. Thanks Jen


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