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Unable to register device new app

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  • 17-10-2020 8:44am
    #1
    F.Grimes
    Registered Users Posts: 193 ✭✭


    Hi,

    I am unable to register my device, gets to the last page 5/5, location services. I can’t click continue.

    Can’t use the app as I can’t register my device. Is there anyway around this.


Comments

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    #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    I'm sorry to hear you are experiencing difficulties with the new Mobile App.

    If you manually go into location services on your phone and follow: SettingsàBOI Mobile à location à Change to “ask next time”.

    Once this has been completed, it should work as normal for you.

    Thanks, Aisling


  • Options
    #3
    F.Grimes
    Registered Users Posts: 193 ✭✭F.Grimes


    Bank of Ireland: Aisling wrote: »
    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    I'm sorry to hear you are experiencing difficulties with the new Mobile App.

    If you manually go into location services on your phone and follow: SettingsàBOI Mobile à location à Change to “ask next time”.

    Once this has been completed, it should work as normal for you.

    Thanks, Aisling
    thanks that got it 


  • Options
    #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    We're happy to hear this is sorted and thanks for getting back to us here to let us know. 

    Thanks
    Tara


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