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Card declining

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  • 24-10-2020 11:37am
    #1
    arook
    Registered Users Posts: 2 ✭


    I have money on my account but whenever I try buy something online it says it’s declined.


Comments

  • Options
    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Arook,

    Thanks for checking this with us today. 

    We're sorry to hear you're experiencing difficulty using your card. Can we ask have you made any lodgements in your account recently?

    If you have received a text from ourselves asking for you to confirm a transaction, it would be best to link in with our card security team on 1800946764. Alternatively, our Verified by Visa team will be available on 012500370. One of our colleagues will be happy to look into this further for you.

    We hope this information helps.

    Thanks,
    Richard


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