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Debit Card refund

  • 29-10-2020 8:25am
    #1
    WastedYouth
    Registered Users Posts: 164 ✭✭


    I need to return a purchase and get a refund.

    I bought it with my debit card but actually need the refund in cash. It has been a long time since claiming a refund in a shop and I’ve always just let it be put back into the card so I don’t even know if the cashier is allowed to give cash as a refund.

    The shop is Homebase - anybody know their policy?

    Does a refund to a debit card in a shop take as long as it does online?


Comments

  • #2
    Henry Ford III
    Moderators, Business & Finance Moderators Posts: 17,738 Mod ✭✭✭✭Henry Ford III


    Go ask them.

    They'll refund to the card I'd imagine.


  • #3
    messrs
    Registered Users, Registered Users 2 Posts: 1,853 ✭✭✭messrs


    I think because you bought the item on the card they will need to refund to the card - don't think they will give you cash back
    last time I had to return an item and get my debit card refunded took 7 working days - but I don't know if that was just relevant to store I went to. They did inform me that refunds could take up to 10 working days


  • #4
    WastedYouth
    Registered Users Posts: 164 ✭✭WastedYouth


    Henry Ford III wrote: »
    Go ask them.

    They'll refund to the card I'd imagine.

    In what way is “go ask them” a helpful response?


  • #5
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    WastedYouth wrote: »
    In what way is “go ask them” a helpful response?

    becuase individual stores may have a different policy
    and you wont know that particcular stores policy until you ask them?

    but majority of places wont refund cash for card purchases in my experience


  • #6
    Henry Ford III
    Moderators, Business & Finance Moderators Posts: 17,738 Mod ✭✭✭✭Henry Ford III


    WastedYouth wrote: »
    In what way is “go ask them” a helpful response?

    Because you'll get a better and more accurate response from the card provider.

    Mind your tone btw.


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  • #7
    eddiervp20
    Registered Users Posts: 35 ✭eddiervp20


    When I worked in retail we gave them a choice of cash or card.


  • #8
    WastedYouth
    Registered Users Posts: 164 ✭✭WastedYouth


    Henry Ford III wrote: »
    Because you'll get a better and more accurate response from the card provider.

    Mind your tone btw.

    Card provider dues not dictate the policy of a shop.

    I came to boards.ie and named the shop - there a clue in that. That was a reason I could not ask the shop directly.

    What tone?

    If anyone was being rude here it was yourself.


  • #9
    Henry Ford III
    Moderators, Business & Finance Moderators Posts: 17,738 Mod ✭✭✭✭Henry Ford III


    WastedYouth wrote: »
    Card provider dues not dictate the policy of a shop.

    I came to boards.ie and named the shop - there a clue in that. That was a reason I could not ask the shop directly.

    What tone?

    If anyone was being rude here it was yourself.

    No interest in arguing with you.


    p.s. Reply to this on thread and you risk further infraction.


  • #10
    Jim2007
    Moderators, Business & Finance Moderators Posts: 10,360 Mod ✭✭✭✭Jim2007


    WastedYouth wrote: »
    Card provider dues not dictate the policy of a shop.

    I came to boards.ie and named the shop - there a clue in that. That was a reason I could not ask the shop directly.

    What tone?

    If anyone was being rude here it was yourself.

    You asked about a shop refund, if there is a reason that you cannot ask at the shop, then it is beyond me how you expect to get a refund.


This discussion has been closed.
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