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Email address for Chargeback claim

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  • 29-10-2020 11:38am
    #1
    jmaloco
    Registered Users Posts: 1 ✭


    HI, Is there still an email address for Bank of Ireland Chargeback claims? I know one existed back in April. Thanks.


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  • Options
    #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    This email address would have been in place while we were experiencing high volumes of requests due to Covid-19.

    For any updates on your dispute, you can certainly link in with our Customer Service Team either by phone on 0818 365 365, or by Secure Message on your 365 online account by following 'Service Desk' > 'Ask a Question'. One of my colleagues will be more than happy to look into this for you.

    Thanks,
    Aisling


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