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I can get Sky fibre connection to my house but not Vodafone fibre connection. Why?

  • 29-10-2020 4:27pm
    #1
    Delphinus001
    Registered Users Posts: 2 ✭


    Hi, I have to upgrade my internet connection to enable me to WFH more frequently, as a result of covid, to help stop the spread! I current have Sky Broadband Superfast connection which is not fibre. Sky can provide TV and fibre broadband, however Vodafone TV and fibre broadband package would be less than half the cost. The problem is that Vodafone say that they cannot provide it. All the other houses around me can get Vodafone fibre connection when I check their eircode on the Vodafone website. Anyone know why this is? Sky is so much more expensive :( Thanks in advance.


Comments

  • #2
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,337 ✭✭✭pizzahead77


    Is it via the Siro or openEir network that Sky will be providing the fibre?

    If Sky can offer it, then Vodafone should be able to as they both offer it via both networks.

    Double-check your Eircode on Airwire's website which should tell you which is available to you as well - https://www.airwire.ie/index.php/avail/main/


  • #3
    Delphinus001
    Registered Users Posts: 2 ✭Delphinus001


    Thanks so much for your reply. I am really learning from scratch with all this.

    When I checked via the link you sent: Siro Urban fibre is Not Available, but FTTH 150-1000Mbit/s is Available, with openEir then presumably.

    At that rate as you say I should really be able to go with Vodafone, but unless their website shows that I have the availability they can't help me it seems from talking with them.

    I will ring openEir tomorrow, just found a number for them, and see if they can help with this issue. The openEir fibrerollout.ie website just keeps hanging for me every time I try it today with my phone number and eircode details, so I have given up on that.


  • #4
    alec76
    Registered Users, Registered Users 2 Posts: 1,603 ✭✭✭alec76


    OpenEir won’t talk to you, they only do wholesale to ISP .
    Clearly it is Vodafone issue.
    ps. Sky and Vodafone not the only providers in Ireland.


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