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Phone top up

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  • 31-10-2020 5:11pm
    #1
    Bonjour123
    Registered Users Posts: 3 ✭


    On 27 oct I topped up phone ending 6442 but recipient says she never got. Hope you can help.


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  • Options
    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Bonjour123,

    Thanks for reaching out to us here today on Boards.ie.

    We're sorry to hear this hasn't credited the phone number yet. To check this, it would be best to link in with the mobile network directly. They should be able to check this using the mobile number that was used. 

    We hope this helps. Feel free to get back in touch if we can help with anything else.

    Thanks,
    Richard


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