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Bill paid by credit allowance

Jay s · 2020-11-01 11:23:26

I was recently approved for the electricity allowance. The outstanding balance was paid with credit. But the payment is still registered to my bank account. I need this reversed. I am currently on disability payment and this would leave me in arrears and would take my payment and leave me in a bad situation. What can be…

01-11-2020 12:23pm

#1

Jay s

Registered Users Posts: 1 ✭

Join Date: November 2020

Posts: 0

I was recently approved for the electricity allowance. The outstanding balance was paid with credit. But the payment is still registered to my bank account. I need this reversed. I am currently on disability payment and this would leave me in arrears and would take my payment and leave me in a bad situation. What can be done?

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Comments

#2 02-11-2020 10:44am

Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi Jay,

Thanks for getting in touch.

Just private message us the Electric Ireland account number, the name, address, telephone number on the account, and state in the message (for Data Protection) that you are the account-holder - we can advise then whether to contact your bank or whether we can arrange a refund at this point.

Kind regards,
Una

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