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Price match? :)

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  • Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    pete wrote: »
    Hi Pete.

    Thanks for the post.

    The Link above gives a 404 error code and there is no product or pricing shown.

    I think this is because the free headphones deal has finished and is no longer available.

    The 65CX5 has just been dropped to the £1799 from £1999 (Our .ie website has yet to update)
    It includes our VIP year guarantee and I could also offer free shipping for a boardie :)

    The CX5 are cracking televisions.

    Let me know your thoughts.

    Kenny.


  • Registered Users Posts: 1,731 ✭✭✭pete


    yeah it looked like someone in RSUK had applied the price drop to the page with the free headphones and £100 voucher 

    https://www.hotukdeals.com/deals/lg-oled65cx5lb-oled-4k-ultra-hd-hdr-i-ps100-gift-voucher-ps1799-at-richer-sounds-3584562

    thought it was worth a try though, ha


  • Registered Users Posts: 4 AlanCasseb


    Hi David,

    great news that the 65CX dropped, it's indeed a great TV.

    Can you please have a look at order number 134390? It was made 12 days ago and I understand that falls into the 14 days price guarantee? :D

    How do I proceed to get that difference?

    Cheers.


  • Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    pete wrote: »
    yeah it looked like someone in RSUK had applied the price drop to the page with the free headphones and £100 voucher 

    https://www.hotukdeals.com/deals/lg-oled65cx5lb-oled-4k-ultra-hd-hdr-i-ps100-gift-voucher-ps1799-at-richer-sounds-3584562

    thought it was worth a try though, ha
    Hey Pete.

    It must have been an error as it does not show up on our .co.uk website and the Free headphone deal finished a while ago at the £1999 Sterling price.

    Any questions please let me know.

    Kenny.


  • Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    AlanCasseb wrote: »
    Hi David,

    great news that the 65CX dropped, it's indeed a great TV.

    Can you please have a look at order number 134390? It was made 12 days ago and I understand that falls into the 14 days price guarantee? :D

    How do I proceed to get that difference?

    Cheers.
    Hi AlanCasseb.

    I have asked David to drop you a call about the refund.
    The current £1799 does not include the £100 voucher like the £1999 price did but you will be still due some form of refund :)

    Kenny.


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  • Registered Users Posts: 1,731 ✭✭✭pete


    pete wrote: »
    yeah it looked like someone in RSUK had applied the price drop to the page with the free headphones and £100 voucher 

    https://www.hotukdeals.com/deals/lg-oled65cx5lb-oled-4k-ultra-hd-hdr-i-ps100-gift-voucher-ps1799-at-richer-sounds-3584562

    thought it was worth a try though, ha
    Hey Pete.

    It must have been an error as it does not show up on our .co.uk website and the Free headphone deal finished a while ago at the £1999 Sterling price.

    Any questions please let me know.

    Kenny.
    It's a great price all the same.... but even so, when does the black friday price guarantee kick in?


  • Registered Users Posts: 4 AlanCasseb


    AlanCasseb wrote: »
    Hi David,

    great news that the 65CX dropped, it's indeed a great TV.

    Can you please have a look at order number 134390? It was made 12 days ago and I understand that falls into the 14 days price guarantee? :D

    How do I proceed to get that difference?

    Cheers.
    Hi AlanCasseb.

    I have asked David to drop you a call about the refund.
    The current £1799 does not include the £100 voucher like the £1999 price did but you will be still due some form of refund :)

    Kenny.
    Noice! Thanks Kenny.


  • Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    No problem at all AlanCasseb :)

    Kenny.


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