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Online account and keep paper bill

  • 13-11-2020 5:05pm
    #1
    Registered Users Posts: 19


    I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

    What happens if I need a paper bill? eg, for opening a bank account etc.

    Can I still order a paper bill if I sign up for online payments?


Comments

  • Registered Users, Registered Users 2 Posts: 2,597 ✭✭✭emeldc


    Davesnexus wrote: »
    I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

    What happens if I need a paper bill? eg, for opening a bank account etc.

    Can I still order a paper bill if I sign up for online payments?
    You just print the bill off your online account.


  • Registered Users Posts: 19 Davesnexus


    emeldc wrote: »
    Davesnexus wrote: »
    I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

    What happens if I need a paper bill? eg, for opening a bank account etc.

    Can I still order a paper bill if I sign up for online payments?
    You just print the bill off your online account.
    Thanks but I've had situations before when a print out will not be accepted. The bank or whoever wants a utility bill want an original copy.


  • Registered Users, Registered Users 2 Posts: 2,597 ✭✭✭emeldc


    Davesnexus wrote: »
    emeldc wrote: »
    Davesnexus wrote: »
    I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

    What happens if I need a paper bill? eg, for opening a bank account etc.

    Can I still order a paper bill if I sign up for online payments?
    You just print the bill off your online account.
    Thanks but I've had situations before when a print out will not be accepted. The bank or whoever wants a utility bill want an original copy.
    What you print off is exactly what you'll get in the post. I do it every month for business records. There is no difference.


  • Company Representative Posts: 361 Verified rep Electric Ireland: Aoife


    Hi Davesnexus, 

    Thank you for getting in touch. 

    What emeldc said is correct. This should be accepted as proof of address. 

    Please let us know if you have any questions.

    Kind regards, 
    Aoife


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