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old PIN not working for replacement debit card

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  • 13-11-2020 11:16pm
    #1
    shreya_19
    Registered Users Posts: 1 ✭


    Hi, 

    My debit card expired recently, and I received the replacement card. I am trying to activate at an ATM using my old PIN, but I keep getting an error message for wrong PIN entered. 

    What should I do? How do I activate my new card? What is my PIN?


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  • Options
    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    shreya_19 wrote: »
    Hi, 

    My debit card expired recently, and I received the replacement card. I am trying to activate at an ATM using my old PIN, but I keep getting an error message for wrong PIN entered. 

    What should I do? How do I activate my new card? What is my PIN?
    Hi shreya_19,

    Thanks for contacting us here on Boards.ie.

    We're sorry to hear your card PIN is not working. Our colleagues in BOI Direct will be happy to issue the card PIN to you by post. You can contact them using Ask a Question in the Service Desk on 365 Online or by calling 0818365365. 

    Thanks
    Tara


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