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issue with order

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  • 17-11-2020 9:53pm
    #1
    brian2019
    Registered Users Posts: 17 ✭


    Hi kenny / John, could one of you give me a call please. I have an issue with an order I placed - order number / invoice number  is 2535835.

    Thanks
    Brian


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    brian2019 wrote: »
    Hi kenny / John, could one of you give me a call please. I have an issue with an order I placed - order number / invoice number  is 2535835.

    Thanks
    Brian
    Hi Brian2019.

    I have requested Emma who deals with our mail order and logistics to give you a call and she will be able to look after any issues.

    You can of course also PM myself with the issue just so I know what the problem is.

    Kenny.


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    #3
    brian2019
    Registered Users Posts: 17 ✭brian2019


    PM sent to David's account as that is what you seem to be using these days 


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    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    brian2019 wrote: »
    PM sent to David's account as that is what you seem to be using these days 
    Hey Brian2019.

    I'm back using my own boards account now :)

    Did Emma give you a call yet?


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    #5
    brian2019
    Registered Users Posts: 17 ✭brian2019


    no call as yet, I have sent you the same message that I sent David. I will be on a call for work till about 4 but anytime after that would be great


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    #6
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    brian2019 wrote: »
    no call as yet, I have sent you the same message that I sent David. I will be on a call for work till about 4 but anytime after that would be great
    Hey Brian2019.

    She had tried to give you a call but with you being in work seems you couldn't answer it.

    Thanks for your honesty on this one :)

    We will have things sorted ASAP for you.


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    #7
    brian2019
    Registered Users Posts: 17 ✭brian2019


    Kenny,

    all good now, Thanks to you and Emma for getting this sorted, great service as usual from RS


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    #8
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    brian2019 wrote: »
    Kenny,

    all good now, Thanks to you and Emma for getting this sorted, great service as usual from RS
    Hi Brian2019.

    Glad Emma got things sorted for you and you ended with a great deal :)


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