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New iOS App

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  • 29-11-2020 10:48pm
    #1
    [Deleted User]
    Posts: 7,712 ✭✭✭


    Is this ever going to be sorted out? I’ve used mobile banking for years and since this new app arrived all I’ve ever seen is an animated circle with “running security checks” under it. For a company your size it shouldn’t be that hard to have a functioning app.


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    #2
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    And after a couple of attempts, with the correct pin I have used for years, I’m getting texts saying you’ll lock my account after another failed attempt. Sort yourselves out, this is an absolutely joke of a service. Especially when I’m paying so much for it now.


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    #3
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi ReginaldSmythV,

    Thanks for reaching out to us here today on Boards.ie.

    We're sorry to hear you're experiencing difficulty with our new app. To check this, it would be best to link in with our Mobile app team on 0818200362. One of our colleagues will be happy to look into this further for you.

    Please don't hesitate to get back in touch if we can help with anything else. 

    Thanks,
    Richard


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