READ SUMMARY IN POST 986 - Amazon.uk Post-Brexit

SMC92Ian

SMC92Ian wrote: »

So no point having Prime now un less you watch their shows and films.

You are currently getting a significant reduction off Amazon's already competitively priced items under €22 until July.

After July, it will still be the case that not much has changed for us for items under €150 (and some above €150) and I'm sure they will have sorted out their fast priority delivery for Ireland by then.

So there's plenty of reasons to have Prime.

SMC92Ian

Citizenpain wrote: »

Or if you don’t mind the longer delivery times

Even with Prime I'm waiting 2 weeks and prices are the same.

SMC92Ian

SMC92Ian wrote: »

Even with Prime I'm waiting 2 weeks and prices are the same.

Prices are not the same for items sold direct or fulfilled by Amazon that are under €22.

Citizenpain

SMC92Ian wrote: »

Even with Prime I'm waiting 2 weeks and prices are the same.

For me prime is still worth it for the postage savings . I have several orders a month and am usually in no great rush . Buying more small household items now for the vat saving tbh

scottyboy

I ordered a mesh wifi system and a book on the 7th Jan and they are due on the 29th Jan. Just Irish VAT to pay, zero duty estimated so okay to wait.

Checked to see what the delivery time would be for a UK address and they offer same day delivery (before 10pm) if ordered before 9am-ish. I guess Brexit impacted there!

Fingers crossed Amazon connect their new fulfilment centre in Rathcoole to Amazon FR/DE/ES or create an Amazon EU but I guess we are a small and remote market compared to continental Europe.

SMC92Ian

Citizenpain wrote: »

For me prime is still worth it for the postage savings . I have several orders a month and am usually in no great rush . Buying more small household items now for the vat saving tbh

Ah see I only buy big things from Amazon, I think people are mental who buy tissue or tape etc from Amazon, I'll walk to Dealz or Tesco for that.

SMC92Ian

scottyboy wrote: »

I ordered a mesh wifi system and a book on the 7th Jan and they are due on the 29th Jan. Just Irish VAT to pay, zero duty estimated so okay to wait.

Checked to see what the delivery time would be for a UK address and they offer same day delivery (before 10pm) if ordered before 9am-ish. I guess Brexit impacted there!

Fingers crossed Amazon connect their new fulfilment centre in Rathcoole to Amazon FR/DE/ES or create an Amazon EU but I guess we are a small and remote market compared to continental Europe.

Yup 2 items to my London flat would be tomorrow, but to here in Ireland, 1st of Feb, with Prime.

Sheep Shagger

I wonder if Conor Pope will be able to get to the bottom of it..

Hello Twitter if you have had problems with deliveries from the UK in recent days can you mail me some details? Doesn’t have to be too long. cpope@IrishTimes.com. And can you send me your story even if you have already tweeted me about it? Thanks!

Jim_Hodge

Sheep Shagger wrote: »

I wonder if Conor Pope will be able to get to the bottom of it..

Hello Twitter if you have had problems with deliveries from the UK in recent days can you mail me some details? Doesn’t have to be too long. cpope@IrishTimes.com. And can you send me your story even if you have already tweeted me about it? Thanks!

What exactly do you need explained to you?

SMC92Ian

SMC92Ian wrote: »

Ah see I only buy big things from Amazon, I think people are mental who buy tissue or tape etc from Amazon, I'll walk to Dealz or Tesco for that.

If the item is cheaper on Amazon, then why are such people mental?

Sheep Shagger

Jim_Hodge wrote: »

What exactly do you need explained to you?

Why they are now taking days to pick an item and dispatch it whilst pre 1/1 stuff was generally dispatched within 24 hours.

harmless

Sheep Shagger wrote: »

Why they are now taking days to pick an item and dispatch it whilst pre 1/1 stuff was generally dispatched within 24 hours.

I ordered this on the 7th



The picking process takes the same amount of time it's the customs clearance processes that's the issue. I didn't get a dispatched notification until this had completed.

At a guess it looks like parcels for Ireland must have rigorous checks to ensure all customs documentation are correct. No risks taken in an attempt to speed it up. The staff will not be fully trained yet.
You only have to see what has happened to couriers like DPD to realse how vital it is these documents are correct.

SMC92Ian

Deleted User wrote: »

If the item is cheaper on Amazon, then why are such people mental?

It's a waste, I'm not going searching through listings for a bit of Blu Tac to save 5p that you don't save because you've to pay for Prime.

SMC92Ian

SMC92Ian wrote: »

It's a waste, I'm not going searching through listings for a bit of Blu Tac to save 5p that you don't save because you've to pay for Prime.

In what way is walking to Dealz shorter than typing Blu Tac into the search box and clicking the first result?

deadl0ck

So I got hit with a VAT bill.

They said the value was 28.54

It was a £14 item I had shipped to address pal - shipping was free so, and address Pal 6.50 but somehow they valued it at 28.54 for VAT

There was no way to raise a question - either accept the fee and pay it or refuse to pay.
I paid as I want to see the declared value on the item and see how they came up with that value.

From Amazon Invoice
Total: £14.61

From AddressPal
Wednesday, 13 Jan 2021 15:47 U.K. 1.68kg €6.50

The email from An Post:
Customs Value: € 28.54
Date:16/01/2021

Import Duty:€ 0.00
Excise Duty:€ 0.00
VAT:€ 5.99
An Post Fee:€ 3.50

Total to be Paid: € 9.49
Pay by Date: 09/02/2021

Jim_Hodge

Deleted User wrote: »

In what way is walking to Dealz shorter than typing Blu Tac into the search box?

Especially when Dealz, or any shop, is over 12km away.

Jim_Hodge

deadl0ck wrote: »

So I got hit with a VAT bill.

They said the value was 28.54

It was a £14 item I had shipped to address pal - shipping was free so, and address Pal 6.50 but somehow they valued it at 28.54 for VAT

There was no way to raise a question - either accept the fee and pay it or refuse to pay.
I paid as I want to see the declared value on the item and see how they came up with that value.

From Amazon Invoice
Total: £14.61

From AddressPal
Wednesday, 13 Jan 2021 15:47 U.K. 1.68kg €6.50

The email from An Post:
Customs Value: € 28.54
Date:16/01/2021

Import Duty:€ 0.00
Excise Duty:€ 0.00
VAT:€ 5.99
An Post Fee:€ 3.50

Total to be Paid: € 9.49
Pay by Date: 09/02/2021

It's the cost of the item plus delivery (even if Amazon discount and credit it at checkout) plus the addresspal costs. £28 is spot on. You owe irish vat plus an post fee.

Using Addresspal costs you UK vat and Irish vat.

deadl0ck

deadl0ck wrote: »

So I got hit with a VAT bill.

They said the value was 28.54

It was a £14 item I had shipped to address pal - shipping was free so, and address Pal 6.50 but somehow they valued it at 28.54 for VAT

There was no way to raise a question - either accept the fee and pay it or refuse to pay.
I paid as I want to see the declared value on the item and see how they came up with that value.

From Amazon Invoice
Total: £14.61

From AddressPal
Wednesday, 13 Jan 2021 15:47 U.K. 1.68kg €6.50

The email from An Post:
Customs Value: € 28.54
Date:16/01/2021

Import Duty:€ 0.00
Excise Duty:€ 0.00
VAT:€ 5.99
An Post Fee:€ 3.50

Total to be Paid: € 9.49
Pay by Date: 09/02/2021

You have to pay 21% on the AddressPal processing fee, the AddressPal delivery fee, the Amazon delivery fee (even though it's removed at checkout) and the cost of the item.

Edit: Snap!

SMC92Ian

Deleted User wrote: »

In what way is walking to Dealz shorter than typing Blu Tac into the search box and clicking the first result?

Because I get fresh air, it's €1.50 and I have it 10 minutes after I want it.

Not waiting days off Amazon.

deadl0ck

Jim_Hodge wrote: »

It's the cost of the item plus delivery (even if Amazon discount and credit it at checkout) plus the addresspal costs. £28 is spot on. You owe irish vat plus an post fee.

Using Addresspal costs you UK vat and Irish vat.

So even if I don't pay for delivery (I'm prime) ?
Do they estimate the delivery cost then or what?

SMC92Ian

SMC92Ian wrote: »

Because I get fresh air, it's €1.50 and I have it 10 minutes after I want it.

Not waiting days off Amazon.

10 minutes? Wow, you must live next door to a Dealz. :pac:

I'd recommend not buying anything online thinking like that then.

Most people who buy small items online don't need them immediately and would prefer the saving of money and of their own time. Life is too short to be going all the way to a Dealz or the likes to buy one small item. If fresh air is important, I'd recommend spending all of those 10 minutes outside than half of them in a store. Your logic of spending your own time and energy to get it makes more sense for large items than for small items.

deadl0ck

deadl0ck wrote: »

So even if I don't pay for delivery (I'm prime) ?
Do they estimate the delivery cost then or what?

Yes. You still have to pay tax on the delivery because Royal Mail etc. were still charged to deliver it to AddressPal even if you weren't. Not sure how they calculate it though.

Sheep Shagger

harmless wrote: »

I ordered this on the 7th



The picking process takes the same amount of time it's the customs clearance processes that's the issue. I didn't get a dispatched notification until this had completed.

At a guess it looks like parcels for Ireland must have rigorous checks to ensure all customs documentation are correct. No risks taken in an attempt to speed it up. The staff will not be fully trained yet.
You only have to see what has happened to couriers like DPD to realse how vital it is these documents are correct.

It never took 7 days for them to dispatch something pre 1/1 (what your example shows).

Doodah7

Ordered a small item from a third-party seller but fulfilled by Amazon on 4 January with a delivery date of 28 January (!).

It arrived yesterday.

Their shipping times are completely out of whack at present. Everyone can only hope that they get their accuracy back before long.

Rows Grower

I ordered two items on the 7th, one arrived last week and the other hasn't been dispatched yet. When I try the chat online service the bot tells me it will be delivered on time.

They seem to have done away with the live chat customer service.

pillphil

If you go around in circles a couple of times, you can get through a person.

harmless

Sheep Shagger wrote: »

It never took 7 days for them to dispatch something pre 1/1 (what your example shows).

I thought you were looking for a possible explanation for the delays....

Sheep Shagger wrote: »

Why they are now taking days to pick an item and dispatch it whilst pre 1/1 stuff was generally dispatched within 24 hours.

It will improve of course as Amazon and customs staff are fully trained in. A free trade deal does not guarantee friction-less trade like the single market it just reduces or eliminates most tariffs.

bb12

Deleted User wrote: »

Yes. You still have to pay tax on the delivery because Royal Mail etc. were still charged to deliver it to AddressPal even if you weren't. Not sure how they calculate it though.

is there any source for that info? Doesn't make sense to charge you vat on free delivery esp when suppliers usually have that in-built into their prices

bb12

bb12 wrote: »

is there any source for that info? Doesn't make sense to charge you vat on free delivery esp when suppliers usually have that in-built into their prices

But they don't have that built into their prices. If you order something that costs £10 on Amazon, the price of that item is £10 whether you have Prime or not. If you don't have Prime, you pay for delivery. If you do have Prime, you are also still paying for delivery as the delivery cost is paid for by a fraction of your Prime subscription.

How it works for websites that offer free delivery without the need to pay for a subscription (or for Amazon items above the £20 UK free delivery threshold), I'm not as sure but I would assume that it works the way you suggested. deadl0ck's item was however below this threshold.

Caranica

Two items ordered on the 11th. Delivery date 25 January. This one is on its way to my today, the other has yet to dispatch...makes zero sense. Prime service my posterior!!

Incidentally, both are small ticket office supplies of the same brand. Not two hugely different items. Sold and dispatched by Amazon.