Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Xiaomi Redmi Note 9 screen goes black during calls

Options
  • 07-12-2020 9:48am
    #1
    Logo
    Registered Users Posts: 706 ✭✭✭


    Hi. I've a Xiaomi Redmi Note 9 but the screen goes black when I make a call and can't end calls. I've googled it and it appears to be related to the screen protector interfering with the proximity sensor. Any help is welcome. Thanks


Comments

  • Options
    #2
    Ten of Swords
    Moderators, Category Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 23,637 CMod ✭✭✭✭Ten of Swords


    Moved to the mobiles forum, please read the local charter before posting

    Moderator: Lesbian, Gay, Bisexual & Transgender, Vegan & Vegetarian

    Category Moderator: Social & Fun



  • Options
    #3
    DopeTech
    Registered Users Posts: 6,802 ✭✭✭DopeTech


    Tried removing the screen protector?


  • Options
    #4
    spix
    Registered Users Posts: 2,577 ✭✭✭spix


    Screen protector or case normally. More likely the case as doesn't that phone have a preapplied screen protector.
    Also try calibrate the proximity sensor.


  • Options
    #5
    omeara1113
    Registered Users Posts: 135 ✭✭omeara1113


    Having the same issue with Poco NFC so looking for an answer will try removing the screen protector


  • Options
    #6
    spix
    Registered Users Posts: 2,577 ✭✭✭spix


    Also can be caused by dirt stuck in earpiece if this is where the proximity sensor is. Lots of new phones have only a tiny gap there so easy to get blocked.


  • Advertisement
  • Options
    #7
    Logo
    Registered Users Posts: 706 ✭✭✭Logo


    I removed the screen protector and it solved the issue - although it might also have been dirt that was dislodged by taking the protector off.


Advertisement