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HOW CAN I STOP ELECTRIC IRELAND SWITCHING OFF THE POWER - URGENT

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  • 09-12-2020 9:46pm
    #1
    rossj
    Registered Users Posts: 52 ✭✭


    Please... my electricity is due to be cut off tomorrow 10th December,,

    Thing is, Im a new tenant in this house, a house that had electric ireland beforehand, I switched to Energia & they must not have informed Electric Ireland yet as They dont seem to have registered me as  an Energia customer yet...

    I dont understand as I gave my DD card details and the latest reading & the MPRN number and still have not received the postage they said they would send out some 9 or 10 days ago 

    Im in Limbo & NEED to sort this now TONIGHT before they turn it off tomorrow

    PLEASE HELP or ADVISE


Comments

  • Options
    #2
    Smee_Again
    Registered Users Posts: 2,037 ✭✭✭Smee_Again


    Can you ring esb networks and ask them not to?

    Gas Networks Ireland were very helpful when I was in a similar situation a few years ago.


  • Options
    #3
    rossj
    Registered Users Posts: 52 ✭✭rossj


    Thanks Smee again

    I have tried but its after 8 and I cant get through to anyone


  • Options
    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi rossj,

    We are available on our social media channels until 6pm Monday to Friday (excluding public holidays).

    The quickest way to have your query looked into is to telephone Electric Ireland Customer Service on 1850 372 372 with your MPRN to hand.

    Kind regards,
    Una


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