Email Problem outlook

I am me123

Basically I am using the latest version of Outlook email..
There are what you might call 'subfolders' that were created & can be accessed through right clicking on the Inbox.
One of these inbox subfolders seems to have disappeared, although it was not deleted..
Is this a common glitch with outlook email?

smuggler.ie

I am me123 wrote: »

Basically I am using the latest version of Outlook email..
There are what you might call 'subfolders' that were created & can be accessed through right clicking on the Inbox.
One of these inbox subfolders seems to have disappeared, although it was not deleted..
Is this a common glitch with outlook email?

Subfolder "disappear" would not be common, very common is when user accidentally "drag&drop" folder into another - expand every subfolder and look in there.

I am me123

smuggler.ie wrote: »

Subfolder "disappear" would not be common, very common is when user accidentally "drag&drop" folder into another - expand every subfolder and look in there.

Thanks. Could this be a glitch with outlook if more than one person using their own personal outlook email is affected by the same issue?
As above, could the folder be elsewhere in the email menu pane?

smuggler.ie

I am me123 wrote: »

Thanks. Could this be a glitch with outlook if more than one person using their own personal outlook email is affected by the same issue?
As above, could the folder be elsewhere in the email menu pane?

Was folder created by user(s) or was it one of default outlook folders? What was its name if default ?

If several users use same mail address its in sync - moved folder would "disappear" for all users.


https://support.microsoft.com/en-us/office/show-all-folders-b977276a-ffa3-4f6c-9839-b9e6a736e154

I am me123

smuggler.ie wrote: »

Was folder created by user(s) or was it one of default outlook folders? What was its name if default ?

If several users use same mail address its in sync - moved folder would "disappear" for all users.


https://support.microsoft.com/en-us/office/show-all-folders-b977276a-ffa3-4f6c-9839-b9e6a736e154

The folder was created by an administrator. It is a work based email each email using the same domain. For example JOE.BLOGGS@domain.ie.

smuggler.ie

I am me123 wrote: »

The folder was created by an administrator. It is a work based email each email using the same domain. For example JOE.BLOGGS@domain.ie.

There could be many variables and Joe Bloggs might have no clue or have no permissions to do anything. Might be it was removed intentionally .

As your Office365/Exchange is managed by IT dep/company you should contact them.

I am me123

smuggler.ie wrote: »

There could be many variables and Joe Bloggs might have no clue or have no permissions to do anything. Might be it was removed intentionally .

As your Office365/Exchange is managed by IT dep/company you should contact them.

Thank you.
Issue resolved.